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Premier Software

by Journey Hospitality ยท Since 1996
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
VendorJourney Hospitality
Year launched1996
StatusActive
LocationCannock, UK
Countries served1+
Languages5
Integrations16+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: Jun 2026

About Premier Software

A comprehensive management software for spa, wellness, and leisure businesses. Features include appointment scheduling, membership management, reporting, and integrations with property management systems.

Premier Software, now part of Journey Hospitality, provides a robust management platform tailored for the spa, wellness, and leisure industries. It serves as a central hub for operations, offering tools for appointment scheduling, membership management, and detailed performance reporting. The software is designed to scale from independent spas to multi-site hotel environments, featuring a single-database architecture that supports complex operational needs. Key capabilities include automated marketing, staff rota management, and retail stock control. The platform integrates with various property management systems (PMS), payment gateways, and access control hardware, facilitating a seamless guest experience. Support options are comprehensive, including phone, email, and live chat, alongside a knowledge base and training webinars. While the core software is a professional-grade solution, the vendor also offers SalonLite for smaller businesses. Buyers should note that pricing is tailored to business requirements and requires a consultation with the sales team.

Pros & Cons

Pros
  • Comprehensive feature set covers spa, leisure, and golf management in one system.
  • Strong integration capabilities with major property management systems and payment gateways.
  • Extensive reporting suite with over 400 available templates.
  • Scalable architecture suitable for both independent and multi-site businesses.
  • Dedicated UK-based support team with extended hours options.
Cons
  • Pricing is not publicly listed and requires a consultation with the sales team.
  • Implementation and training schedules can be extensive depending on business requirements.
  • Advanced features may have a learning curve for new staff members.

Features

Key features

Appointment Scheduling

Manage spa treatments and leisure activities through an easy-to-read diary interface.

Membership Management

Configure tiered memberships and loyalty schemes to strengthen member retention.

Automated Reporting

Generate over 400 reports to measure business performance and forecast revenue.

Consultation Forms

Practice safety with digital medical forms and automated prompts for client treatments.

Retail Management

Track stock levels, manage new orders, and handle retail sales within the platform.

Additional features

Staff Scheduling

Manage rotas and monitor staff performance indicators.

Payment Processing

Secure options for deposits and pre-payments via integrated gateways.

Automated Marketing

Send targeted email and SMS communications to clients.

Golf Module

Manage tee sheet bookings and equipment hire.

Multi-Site Support

Manage multiple locations through a single database structure.

Online Booking

Enable clients to book treatments and packages online.

Access Control

Integrate with electronic locker locks and door access systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
5
Interface languages
16
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

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