About Produttivo
Produttivo is a service management software from Produttivo that automates service control. It includes digital service orders, checklists, and maintenance plans to help manage operations efficiently. With over 15 million service reports generated and 4 million services conducted through the application, Produttivo is widely utilized by businesses of all sizes, with more than 16,000 active technicians and managers. The platform caters to various industries, making it suitable for those looking to improve their service management processes. Key capabilities: service order management digital checklists maintenance planning comprehensive reporting user-friendly interface Best for: businesses that need efficient service management solutions.
Produttivo is a comprehensive maintenance management and service execution software designed to help businesses streamline operations, enhance customer satisfaction, and improve productivity across all service stages. The platform offers a complete ecosystem for managing maintenance tasks, service orders, and operational reports from a centralized dashboard. With over 15 million reports generated and 4 million services completed, Produttivo empowers organizations to receive service requests in real-time, route them to the right technicians, and ensure quick execution through its intuitive mobile app. The system integrates QR code-based support ticketing, automated scheduling, and checklist-driven task execution, ensuring transparency and accountability throughout the process. Users can automatically generate professional Smart Reports, send them via email or WhatsApp, and maintain constant communication with customers through branded, automated status updates. The inclusion of satisfaction surveys, data visualization tools, and operational indicators helps companies track performance and make strategic decisions. Suitable for small, medium, and large service-based enterprises, Produttivo is available on both Android and iOS devices.
Pros & Cons
- +Improves productivity and efficiency during audits, inspections, and data exports.
- +Offers excellent customization of forms according to company-specific operational demands.
- +Reliable technical support resolves issues quickly and maintains smooth system performance.
- +Simplifies organization of reports and inspections, enhancing workflow and documentation accuracy.
- +Replaces outdated paper forms with digital solutions for faster, formalized processes.
- −Limited support for video attachments restricts functionality in some reporting tasks.
- −May require training for users unfamiliar with mobile or digital tools.
- −Occasional technical issues could temporarily affect data synchronization or report generation.
- −Integration options with certain external systems appear limited or require manual setup.
- −Dependence on stable internet connection can hinder use in remote job locations.
Features
Key features
- Checklist System – Allows technicians to quickly complete digital checklists with photos, QR codes, and compliance fields for accurate service documentation.
- Smart Reports – Automatically generates branded service reports after job completion, ready to send via email or WhatsApp.
- Support Ticket System – Enables clients to open service requests through a company-branded online page with QR code access.
- Activity Plans – Automates scheduling for maintenance contracts, recurring jobs, and planned service activities.
- Data and Indicators – Provides visual metrics and performance charts to analyze operations, workloads, and efficiency.
- Satisfaction Surveys – Automatically triggers post-service feedback forms to measure customer satisfaction and reputation.
- Real-Time Communication – Keeps clients updated with automated email notifications throughout every service stage.
Additional features
- Service Request Management – Customers can request services via QR code-linked pages for instant submission.
- Automated Scheduling – System-generated schedules manage recurring tasks, saving time and preventing missed deadlines.
- Mobile Field App – Technicians can record data, capture photos, and sign off tasks directly from their mobile devices.
- Instant Report Generation – Reports are instantly produced after task completion with company branding.
- Checklist Customization – Adapt checklists for different service types, ensuring task consistency.
- Customer Feedback Collection – Satisfaction surveys automatically sent to customers after service completion.
- Analytics Dashboard – Tracks performance indicators like response time, service scores, and team productivity.
- Email and WhatsApp Integration – Enables digital delivery of reports and updates to clients.
- Automated Notifications – Keeps customers informed on job progress in real time.
- Cloud-Based Data Management – Ensures accessibility, scalability, and secure storage for all operational data.
Pricing
Countries & Languages
Available in
Interface languages
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About Produttivo
Produttivo is a service management software from Produttivo that automates service control. It includes digital service orders, checklists, and maintenance plans to help manage operations efficiently. With over 15 million service reports generated and 4 million services conducted through the application, Produttivo is widely utilized by businesses of all sizes, with more than 16,000 active technicians and managers. The platform caters to various industries, making it suitable for those looking to improve their service management processes. Key capabilities: service order management digital checklists maintenance planning comprehensive reporting user-friendly interface Best for: businesses that need efficient service management solutions.
Produttivo Details
Produttivo's In-App Market Place
Does Produttivo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
BRL
Pros & Cons
- Improves productivity and efficiency during audits, inspections, and data exports.
- Offers excellent customization of forms according to company-specific operational demands.
- Reliable technical support resolves issues quickly and maintains smooth system performance.
- Simplifies organization of reports and inspections, enhancing workflow and documentation accuracy.
- Replaces outdated paper forms with digital solutions for faster, formalized processes.
- Limited support for video attachments restricts functionality in some reporting tasks.
- May require training for users unfamiliar with mobile or digital tools.
- Occasional technical issues could temporarily affect data synchronization or report generation.
- Integration options with certain external systems appear limited or require manual setup.
- Dependence on stable internet connection can hinder use in remote job locations.
Produttivo's Support Options
Email Address
atendimento@produttivo.com.brChatbot
AvailableProduttivo's Alternatives
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