About Progressive Dialer Software

Progressive Dialer Software is a call center solution from Negocio Technologies Pvt. Ltd. designed for dialing outbound calls. It provides OBD Service, IVR Service, Conference Bridge, Click To Call, and Missed Call Service so agents can increase their productivity. This software supports efficient call handling and offers features that cater to various communication needs. It is suitable for businesses looking to improve their outbound calling processes. Key capabilities: OBD Service IVR Service Conference Bridge Click To Call Missed Call Service Best for: call centers that need effective tools for managing outbound communication.

Progressive Dialer Software Details

Vendor
Negocio Technologies Pvt. Ltd.
Year Launched
N/A
Location
H-213, H Block, Sector 63, Noida, Uttar Pradesh 201301
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Sales Team Members, Telemarketers, Customer Service Representatives
Industries Served
Healthcare, Education, Finance, Retail, Customer service, Real estate, Insurance, Telecommunications, Marketing
Tags
Auto Dialer, Progressive Dialing, Sales Enablement, Software, Telemarketing, Call Center Solution, Customer Outreach, Sales Automation

Progressive Dialer Software's In-App Market Place

Does Progressive Dialer Software have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Cny (¥), Inr (₹), Rub (₽), Try (₺), Zar (R), Mxn (M$), Sgd (S$).

Pros & Cons

  • 1. Increased Agent Productivity: The software automatically dials numbers, eliminating the need for agents to manually dial, saving them time to focus on live conversations with potential customers.
  • 2. Reduced Abandoned Calls: By dialing only when an agent is available, progressive dialers minimize the chance of a call going unanswered, leading to fewer abandoned calls and potentially higher contact rates.
  • 3. Increased Sales and Revenue: By connecting agents with more live prospects, progressive dialers can contribute to increased sales and revenue generation.
  • 4. Improved Efficiency: Overall call center operations become more efficient by automating the dialing process and maximizing agent talk time.
  • 1. Limited Information: The text doesn't mention any potential downsides of the software. It's important to consider if there might be limitations on features compared to other dialer options (predictive dialers for example).
  • 2. Potential for Customer Annoyance: While the software avoids abandoned calls, there's a possibility that persistent dialing attempts could irritate potential customers, especially if they are unavailable at the time.

Progressive Dialer Software's Support Options

Chatbot

Available

Progressive Dialer Software's Alternatives