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Software Status:Active

About Promptchat

Promptchat is a chat automation software from Promptchat that assists businesses in managing customer interactions. It provides features like automated responses, live chat support, and analytics tools so companies can improve their customer service efficiency. The platform allows users to set up predefined responses for common inquiries, monitor live conversations for quality assurance, and analyze chat data to identify trends and performance metrics. Promptchat integrates easily with existing customer relationship management systems and is designed for businesses of all sizes. Key capabilities: automated responses live chat support analytics tools integration with CRM performance monitoring Best for: customer service teams that need to manage high volumes of inquiries effectively.

Promptchat Details

Vendor
Promptchat
Year Launched
2007
Location
Budleigh Salterton, Devon EX9 6RW, GB
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
IT & Software Development, Administrative, Engineering, Entrepreneurs/Owners, Marketing
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality, Automotive.
Tags
Conversational AI Platform Software, Promptchat

Promptchat's In-App Market Place

Does Promptchat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. The software includes white label functionality and supports numerous communication channels.
  • 2. Its easy-to-use drag-and-drop concept allows non-technical users to quickly get started.
  • 3. The chatbot builder is simple to use with its drag-and-drop interface.
  • 4. Users can build chatbots rapidly within a short period.
  • 1. The platform could benefit from different grid views and options for custom views and reports.
  • 2. The user interface has room for improvement.

Promptchat's Support Options

Chatbot

Available

Promptchat's Alternatives