Proof of Delivery logo

Proof of Delivery

by Insight Works · Since 2008
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Active1+ countriesCloudOn-premise
Quick facts
VendorInsight Works
Year launched2008
StatusActive
LocationSuite #102, 5661-99 Street NW, Edmonton, Alberta T6E 3N8, CA
Countries served1+
Languages17
Integrations
Free tier
Free trial
Contact salesYES

About Proof of Delivery

Proof of Delivery is a software platform from Insight Works that provides documentation of delivered goods. It includes real-time tracking, digital signatures, and automated notifications so users can verify deliveries accurately. This software supports various industries by helping businesses manage their logistics and ensure customer satisfaction through reliable delivery confirmations. It allows users to capture important delivery details and communicate effectively with their clients. Key capabilities: real-time tracking digital signature capture automated delivery notifications customer communication reporting and analytics Best for: logistics managers and warehouse operators that need to confirm and document deliveries efficiently.

Proof of Delivery by Insight Works is a GPS-enabled delivery confirmation tool designed to streamline last-mile operations and provide verifiable delivery records. It targets logistics, distribution, and field-service companies by capturing signatures, photographs, GPS coordinates, barcode scans, and delivery notes to reduce disputes and increase transparency. The mobile interface is mobile-first: drivers see prioritized job lists and large action buttons for navigation, signature capture, photos, and exception handling. Administrators use a web dashboard organized around lists, filters, and exportable reports rather than flashy visuals, which aids dispatch efficiency but may appear utilitarian to users wanting richer dashboards. Core functionality centers on reliable proof capture and adaptable workflows. Offline data capture with automatic synchronization, configurable return and refusal flows, multi-stop handling, batch reconciliation, and barcode scanning are central. Notable features include robust offline queuing that prevents data loss during outages and workflow rules that support diverse delivery policies. APIs enable automatic job creation, status updates, and syncing with ERPs and TMS.

Pros & Cons

What users like
  • +Captures undeniable proof of delivery using photos, GPS, signature, and time stamps.
  • +The automatic documentation eliminates messy paperwork and reduces manual data entry errors.
  • +Real-time updates significantly enhance customer satisfaction with superior service transparency.
  • +Seamless integration with Microsoft Dynamics 365 Business Central requires no complex setup.
  • +The extension is offered for free to all existing users of the Warehouse Insight application.
What users flag
  • As a self-service extension, it lacks dedicated support or functionality guarantees from the vendor.
  • The user assumes all risk and discretion since the extension is provided as-is, not officially maintained.
  • The app is useless unless the user already utilizes Microsoft Dynamics 365 Business Central.
  • Full functionality depends on a reliable internet connection and GPS access on the delivery device.
  • Users must purchase the core Warehouse Insight app to access this free extension.

Features

Key features

Digital Proof of Service Capture
The app secures every delivery with irrefutable proof through digital signature capture, photo evidence, geo-tagging, and time stamping.
Seamless Dynamics 365 Integration
It integrates flawlessly as a free extension within Microsoft Dynamics 365 Business Central and the Warehouse Insight app.
Enhanced Accountability
Bolsters trust by automatically recording, geo-tagging, and time-stamping every delivery, ensuring complete and transparent accountability.
Real-Time Visibility & Notifications
Provides immediate updates and tracking of delivery progress, allowing for superior customer service and timely information.
Automated Digital Documentation
The app directly feeds captured data into Business Central, instantly creating digital delivery reports and eliminating manual paperwork.
Zero Additional Cost
The Proof of Delivery app is a free extension included automatically with the purchase of the Warehouse Insight application.

Additional features

Digital Signature Capture
A tool allowing the recipient to sign digitally on a device to confirm instant receipt of goods.
Geo-Tagging
Uses GPS functionality to record the exact geographical location where the delivery was completed.
Photo Evidence
Enables the snapping of photos of the delivered goods, providing undeniable visual confirmation of service.
Time Stamping
Records the precise date and time of the delivery, establishing a clear timeline of events.
Real-Time Tracking and Notifications
Keeps all stakeholders informed with live updates and instant alerts regarding the delivery process.
Automatic Documentation
Data is instantly used to create digital delivery reports within Microsoft Dynamics 365 Business Central.
Seamless Integration
Integrates flawlessly into the existing Microsoft Dynamics 365 Business Central system.
Factboxes
Displays key delivery document information and the digital signature directly in Posted Sales Shipments.
Enhanced Accountability
Ensures every delivery is recorded with location, time, and signature for complete trust.
Reduced Paperwork
Eliminates cumbersome paperwork by automatically generating digital reports.
Increased Efficiency
Streamlines operations to save time, reduce human errors, and improve overall productivity.
Free Extension
Included with the Warehouse Insight app at no extra charge.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
17
Interface languages
17
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishPortugueseFrenchGermanItalianDutchRussianPolishSwedishDanishNorwegianFinnishJapaneseKoreanChinese (simplified)Chinese (traditional)

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR🇷🇺RUB🇧🇷BRL🇰🇷KRW🇲🇽MXN🇸🇬SGD🇳🇴NOK🇹🇷TRY

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