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Properly

by Properly · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorProperly
Year launched2018
StatusActive
Location120 Front St E, Toronto, Ontario M5A1E3, CA
Countries servedGlobal
Languages6
Integrations4+
Free tier
Free trialYES
Contact sales

About Properly

Properly is a property management software from Properly that focuses on facilitating property inspections and maintenance processes. It offers features such as inspection checklists, maintenance tracking, and reporting tools so property managers can ensure properties are well-maintained and compliant with regulations. Properly helps users document inspections effectively and track maintenance requests in one platform. The software is designed to provide real-time updates and insights into property conditions, improving communication between landlords and tenants. Key capabilities: inspection checklists maintenance tracking reporting tools user management mobile access Best for: property managers that need an efficient way to manage property inspections and maintenance tasks.

Briostack is a comprehensive service‑industry platform tailored to organisations such as pest‑control, lawn‑care and technician‑service companies, offering a suite of features for scheduling, technician mobile apps, invoicing, route‑creation, contract automation and customer notifications — a strong concept for businesses seeking to move from paper and spreadsheets to digital workflow. On the positive side, several users report substantial gains: for example, one praised the automation as “reducing office work by over 50%,” and noted the customer‑support team was responsive and receptive to customisation suggestions. However, numerous reviews highlight serious concerns around ease of use, onboarding, support and contract terms. Ratings on platforms average around 3.6/5 for ease of use and customer service, indicating mixed user satisfaction. Specific complaints include that the mobile app isn’t as intuitive as hoped, route‑optimisation is sub‑par (with some users describing manual fixes as time‑consuming), and scheduling changes or specific job notes are cumbersome to enter.

Pros & Cons

What users like
  • +Built specifically for pest control and lawn-care businesses, providing workflows that match industry needs.
  • +Strong automation for scheduling, billing, and technician workflows, improving efficiency.
  • +Mobile-friendly features for field operations and on-the-go updates.
  • +Excellent migration support and reliable customer service.
  • +Tailored modules designed for niche functionality in the pest control and lawn-care sectors.
What users flag
  • Onboarding and training can be time-consuming, especially during system migration.
  • Ease of use and support experiences may vary across users.
  • May be more complex or costly than necessary for very small teams.
  • Some users report limitations in route optimization and technician mobile functionality.

Features

Key features

All-in-one business software for pest control and lawn businesses
Includes scheduling, routing, billing, customer management, technician app, and more.
Field technician mobile app and route optimization
Enables technicians to receive jobs, view updates in real time, and access customer and service data on mobile devices.
Automated invoicing, recurring visits, and payment links
Supports recurring service visits, billing automation, and online payments to improve cash flow.
Customer communication and marketing tools
Automates appointment reminders, customer notifications, and integrates marketing modules such as lead generation and campaigns.
Data migration support and customer service
Offers smooth transitions from legacy systems and dedicated onboarding support.

Additional features

Access controls and permissions
Role-based user rights, technician/office segregation, and audit logs.
Scheduling and dispatch management
Drag-and-drop job scheduling, recurring visits, and vehicle or technician assignment.
Customer and contact management
CRM for clients, prospects, service history, and communication tracking.
Billing and accounting integration
Invoices, online payments, recurring billing, and integration with accounting systems like QuickBooks.
Mobile field operations and offline support
Technician app for job management, electronic signatures, and job completion tracking.
Reporting and analytics
Dashboards and performance metrics for office and field operations.
Marketing and lead tools
Campaign templates, lead tracking, customer review requests, and targeted communication.
Industry-specific modules
Tailored for pest control and lawn-care businesses with ready-made service templates.
Customer portal and self-service
Allows customers to view service history, invoices, and schedule changes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
33
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇪SEK🇷🇺RUB🇳🇿NZD🇿🇦ZAR🇸🇬SGD🇭🇰HKD🇮🇱ILS🇰🇷KRW🇹🇭THB🇩🇰DKK🇮🇳INR🇹🇷TRY🇲🇽MXN🇲🇾MYR🇹🇼TWD🇵🇱PLN🇧🇷BRL🇦🇷ARS🇭🇺HUF🇨🇿CZKSYPAOA🇺🇦UAH🇳🇴NOK🇳🇵NPR

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