PRSONAS-Wayfinding logo

PRSONAS-Wayfinding

by nuMedia Innovations · Since 1999
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendornuMedia Innovations
Year launched1999
StatusActive
Location4 North Main, Suite 203 Franklinton, NC 27525
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About PRSONAS-Wayfinding

PRSONAS-Wayfinding is a digital workforce software from nuMedia advancements that provides scalable AI avatars designed for productivity and accessibility. It offers features such as 24/7 support, multilingual capabilities, and personalized interactions so users can effectively engage with diverse audiences. The platform is designed to assist various industries by breaking language barriers and improving customer service. With PRSONAS, organizations can implement virtual representatives that remain available around the clock, ensuring consistent engagement. Key capabilities: AI-driven avatars 24/7 availability Multilingual support Personalized experiences Industry-specific solutions Best for: businesses and organizations that need to improve customer interaction and support across multiple languages.

PRSONAS-Wayfinding from nuMedia Innovations is a polished, enterprise-oriented digital concierge that turns static wayfinding into a conversational, accessible service — think an always-on, multilingual receptionist that greets visitors with a friendly avatar, listens or reads their question, and reliably routes them to the right place while logging analytics and optional screening data. The platform’s real strengths are its human-centric UX and inclusivity: animated AI avatars with configurable expressions and gestures, broad language coverage (including ASL), and touchless voice interaction make it especially well suited to busy hospitals, courthouses, universities, transit hubs and large corporate campuses where visitors need clear, low-friction guidance 24/7. Technically it’s delivered as a cloud SaaS (backed by Microsoft Azure for security) with mobile delivery of directions, APIs for integration, and admin portals for content and analytics — so operators get proof-of-use metrics, pathing information and the chance to automate visitor screening or other front-door workflows.

Pros & Cons

What users like
  • +Highly empathetic, human-like experience with animated avatars
  • +24/7 autonomous operation reduces staff burden
  • +Analytics-enabled: tracks usage, performance, wayfinding paths
  • +Secure and accessible: Azure-backed, touchless, reduces infection risk
What users flag
  • No independent reviews yet—Capterra shows 0.0 due to lack of user feedback
  • No public ecosystem or plugin marketplace.
  • Customization likely requires integrator or partner—not turnkey out of box.
  • Healthcare-centric deployments may not translate upstream without adaptation.

Features

Key features

AI avatar interface
greets visitors with voice and visual presence
Multilingual and ASL support
inclusive navigation in diverse environments
Interactive map display
shows path onscreen or sends directions to mobile devices
24/7 touchless service
voice-based interaction to reduce physical contact
Analytics and screening
tracks usage and optionally screens visitors before access

Additional features

AI avatar interface
greets visitors with voice and visual presence
Multilingual and ASL support
inclusive navigation in diverse environments
Interactive map display
shows path onscreen or sends directions to mobile devices
24/7 touchless service
voice-based interaction to reduce physical contact
Analytics and screening
tracks usage and optionally screens visitors before access

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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