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PublicInput

by PublicInput · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorPublicInput
Year launched2014
StatusActive
Location16 W Martin St, Raleigh, NC 27601, US
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About PublicInput

PublicInput is a community engagement platform from PublicInput that supports collaboration between local governments and residents. It combines survey tools, event management, and feedback collection so organizations can gather public input effectively. The platform offers features that allow users to create customized surveys, manage public events, and analyze feedback data, which help in making informed decisions based on community needs. PublicInput is designed to facilitate dialogue and transparency between governments and the communities they serve. Key capabilities: survey creation event management feedback analysis customizable reporting community engagement tools Best for: local government agencies that need to gather public insights and foster community involvement.

PublicInput is a comprehensive community engagement software designed to enhance communication and interaction between public agencies and their communities. Its primary purpose is to facilitate hybrid public meetings, surveys, and interactive mapping, making it easier for public agencies to gather feedback and engage with their constituents. Key features include a fully integrated CRM to manage contacts, groups, relationships, and projects across teams and projects, as well as more than 30 flexible formats for meetings and surveys. The user interface of PublicInput is designed to be user-friendly and intuitive, allowing users to navigate the platform with ease. The interface is clean and well-organized, with a focus on simplicity and functionality. Unique design elements, such as customizable dashboards and drag-and-drop features, make it easy for users to create and manage their projects. The navigation is straightforward, with clear menus and options that guide users through the various features and functionalities of the software. PublicInput offers a wide range of functionalities and features that set it apart from its competitors. The platform supports hybrid public meetings, allowing for both in-person and online participation.

Pros & Cons

What users like
  • +1. PublicInput consolidates all community engagement efforts into one unified platform for streamlined management.
  • +2. It facilitates data-driven decisions through real-time feedback analysis and comprehensive reporting.
  • +3. The platform is designed to reach diverse communities with multilingual and accessible engagement tools.
  • +4. It promises time and cost savings by automating data collection and reporting processes.
What users flag
  • 1. It is primarily designed for government agencies, limiting its applicability to other sectors.
  • 2. Reliance on digital engagement might not fully replace traditional in-person community interaction.

Features

Key features

1. Unified Engagement Platform
PublicInput consolidates online, offline, and hybrid engagement efforts into a single platform, eliminating disjointed tools and streamlining public participation processes for government agencies.
2. Data-Driven Decision Making
The platform emphasizes data collection and real-time analysis of public feedback, empowering government agencies to make informed and equitable decisions based on concrete evidence.
3. Multi-Channel & Multilingual Engagement
PublicInput supports diverse engagement methods, including surveys, public meetings, and comment collection across multiple channels, and offers multilingual support to reach diverse communities effectively.
4. AI-Powered Analysis
Leverages AI to analyze resident feedback and uncover key themes, providing deeper insights from qualitative data to inform government actions and policies.
5. Automated Reporting and Compliance
Automates data collection and reporting processes, enhancing transparency and simplifying compliance with regulations for government agencies.
6. Geographic & Demographic Analysis
Utilizes interactive maps and location-sharing to visualize and analyze participant distribution, helping to identify and engage underserved areas and ensure equitable representation.

Additional features

1. Consolidated Engagement Platform
Combines online, offline, and hybrid engagement tools into one central system, eliminating the need for disconnected platforms.
2. Automated Data Collection
Automatically gathers engagement data, reducing manual work and increasing efficiency in data management.
3. Automated Reporting
Generates instant reports on engagement metrics and feedback, simplifying the process of demonstrating impact and compliance.
4. Accessible Engagement Tools
Provides user-friendly, mobile-friendly tools to ensure broad accessibility for residents across different devices.
5. Multilingual Support
Offers multilingual surveys and engagement tools to reach and include diverse language communities.
6. Real-time Survey Analysis
Allows for the launch of multilingual surveys and immediate analysis of responses as they are collected.
7. Virtual Public Meetings
Enables hosting of virtual public meetings with features like live transcription and public Q&A to facilitate online participation.
8. In-Person Public Meetings Support
Supports management of in-person public meetings, presumably within the consolidated platform (though less detailed in text).
9. Public Comment Management
Collects and manages public comments from various channels in a streamlined manner, ensuring no feedback is missed.
10. Interactive Maps
Uses interactive maps to visualize engagement data and identify gaps in participation across geographic areas.
11. Location Sharing & Geo-IP Analysis
Leverages location data to analyze participant distribution and understand where engagement is coming from.
12. AI-Powered Analysis of Feedback
Employs AI to analyze resident feedback and identify recurring themes and sentiments within large volumes of text data.
13. Centralized Resident Engagement Storage
Stores all resident engagement data and feedback in one platform, providing a complete view of interactions.
14. Software Integration
Offers seamless connection with existing software to streamline workflows and avoid data silos.
15. Data Exchange and Workflow Automation
Facilitates integration with other platforms for smooth data exchange and automation of engagement-related workflows.
16. Built-in Analytics
Includes built-in analytics tools to track and measure the effectiveness of engagement efforts.
17. SOC II Compliance
Ensures data security and privacy through SOC II compliance, building trust and protecting sensitive information.
18. Case Studies
Provides case studies showcasing successful implementations by government agencies, demonstrating the platform's effectiveness in real-world scenarios.
19. Customer Support
Implied through the "Schedule a Demo" and "Contact Us" options, suggesting customer support and onboarding assistance are available.
20. Product Capability Overview
Offers an overview of product capabilities, likely detailing various features and functionalities beyond what's highlighted.
21. Plan Comparison
Provides different plan options, suggesting tiered pricing or feature sets to suit various agency needs and budgets.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
11
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN

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