About PubWorks
PubWorks is a public works management software from gWorks that supports field teams and operations. It combines asset management, work orders, and permits & inspections so municipalities can effectively manage their public works operations. The software also provides online service requests and integrates with existing work orders for comprehensive management. Designed for public works departments, it enables monitoring of assets and tracking of work efficiently. Key capabilities: asset management work orders permits & inspections online service requests integration with work orders Best for: municipal employees that need to manage public works operations effectively.
gWorks, featuring PubWorks, provides a robust, integrated software suite managing local government operations. The platform prioritizes efficiency by consolidating functions into centralized hubs. Core offerings like the Operations Hub manage work orders and inspections, linking with FrontDesk for citizen requests and the Maps Hub for spatial data. This enables unified asset management, job costing, and inventory tracking, delivering superior value through an integrated digital system. The PubWorks solution's utility shines through its mobile-ready architecture. Field teams boost efficiency via the Mobile App, allowing instant management of requests, work tracking, and asset information using tablets or smartphones. This ensures real-time updates reach crews instantly. Fleet Management automates maintenance reporting, and Job Costing captures labor/material details for rapid timesheet processing and accurate reporting. The gWorks software is deployed as a modern Cloud Solution, offering security and instantaneous updates. It is structured into scalable tiers—Essentials, Core, and Enterprise—to match agency needs. Specific pricing is not publicly listed; cost depends on the required solution scope. For a precise quote tailored to your needs, please contact the gWorks team directly.
Pros & Cons
- Intuitive GIS integration allows for seamless mapping and tracking of assets and work orders, enhancing operational efficiency
- Comprehensive work order and service request management enables better oversight of public works projects and maintenance tasks
- Robust fleet and fixed asset management features help monitor vehicle and equipment usage, maintenance, and lifecycle costs
- Customizable reporting and analytics provide actionable insights for budgeting, compliance, and performance monitoring
- Mobile access ensures field personnel can update and track work orders and inspections in real-time
- Occasional performance issues reported when handling very large datasets or multiple concurrent users
- Some users experience a steep learning curve with GIS-based asset management features
- Reporting interface may require advanced knowledge to generate complex or specialized reports
- User interface can feel outdated compared to modern cloud-based SaaS solutions
- Dependence on continuous data entry from field personnel can lead to incomplete or inaccurate records if not strictly managed
Features
Key features
Manage public works tasks, track service requests, and assign jobs efficiently across departments.
Maintain infrastructure and municipal assets, track maintenance schedules, and record lifecycle data.
Monitor vehicle usage, maintenance history, odometer readings, parts, and labor for municipal fleets.
Capture labor, equipment, and material costs to generate accurate project budgets and estimates.
Manage permitting workflows, schedule inspections, and ensure compliance with local regulations.
Visualize assets and work areas on interactive maps and leverage spatial data for decision-making.
Field crews can update work orders, capture data, and manage assets in real time from smartphones or tablets.
Maintain accurate financial records, including general ledger, accounts payable, and budgeting.
Track employee hours, process payroll, and manage HR functions with secure ACH deposits.
Manage meter readings, billing cycles, and landlord accounts efficiently through a centralized system.
Centralized repository for municipal documents, contracts, and work records.
Accept payments and process transactions securely through the Payments Hub.
Additional features
Create, assign, and monitor tasks with workflow visibility.
Track municipal assets, plan maintenance, and document asset history.
Record work, service history, parts usage, and labor for vehicles.
Capture all project costs including labor, equipment, and materials.
Handle permits, inspections, and compliance workflows efficiently.
Visualize assets, analyze locations, and share maps with the public.
Enable field staff to update requests and records in real time.
Manage general ledger, budget tracking, and financial reporting.
Track employee hours and process payroll accurately.
Securely record employee work hours with digital time tracking.
Bill customers, manage meters, and track payments.
Store and organize municipal documents securely.
Enable residents to pay fees and bills electronically.
Generate operational, financial, and compliance reports.
Track contractor work and associated costs.
Share selected data and maps with citizens.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About PubWorks
PubWorks is a public works management software from gWorks that supports field teams and operations. It combines asset management, work orders, and permits & inspections so municipalities can effectively manage their public works operations. The software also provides online service requests and integrates with existing work orders for comprehensive management. Designed for public works departments, it enables monitoring of assets and tracking of work efficiently. Key capabilities: asset management work orders permits & inspections online service requests integration with work orders Best for: municipal employees that need to manage public works operations effectively.
PubWorks Details
PubWorks's In-App Market Place
Does PubWorks have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$), EUR (€), GBP (£), AUD (A$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), MXN (Mex$), KRW (₩), RUB (₽), BRL (R$), SEK (kr), AED (د.إ), SGD (S$), HKD (HK$), NOK (kr), DKK (kr), ZAR (R)
Pros & Cons
- Intuitive GIS integration allows for seamless mapping and tracking of assets and work orders, enhancing operational efficiency
- Comprehensive work order and service request management enables better oversight of public works projects and maintenance tasks
- Robust fleet and fixed asset management features help monitor vehicle and equipment usage, maintenance, and lifecycle costs
- Customizable reporting and analytics provide actionable insights for budgeting, compliance, and performance monitoring
- Mobile access ensures field personnel can update and track work orders and inspections in real-time
- Occasional performance issues reported when handling very large datasets or multiple concurrent users
- Some users experience a steep learning curve with GIS-based asset management features
- Reporting interface may require advanced knowledge to generate complex or specialized reports
- User interface can feel outdated compared to modern cloud-based SaaS solutions
- Dependence on continuous data entry from field personnel can lead to incomplete or inaccurate records if not strictly managed
PubWorks's Support Options
Email Address
Support@PubWorks.comDocumentation
https://support.pubworks.com/resources/documents/PubWorks's Alternatives
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