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Qaya

by Qaya Technologies · Since 2024
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ActiveAvailable globallyCloud
Quick facts
VendorQaya Technologies
Year launched2024
StatusActive
LocationLagos, Nigeria
Countries servedGlobal
Languages1
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Qaya

Qaya is a queue management software from Qaya Technologies that aims to improve the shopping use. It provides features like real-time queue updates, appointment scheduling, and customer notifications so shoppers can skip long lines. Users can monitor their position in line through a mobile app, and businesses can manage customer flow more efficiently. Qaya supports multiple service types and locations, making it versatile for various shopping environments. Key capabilities: real-time queue tracking appointment scheduling customer notification system analytics and reporting multi-location support Best for: retailers and service providers that need to manage customer queues effectively.

Qaya (Retail Shopping) is a Nigerian-built e-commerce and retail shopping platform designed to simplify how consumers discover, purchase, and pay for goods online. Unlike creator-focused Qaya, this retail version emphasizes consumer shopping experiences, offering a marketplace where individuals can browse products, compare prices, and make secure payments. The platform integrates product listings, merchant dashboards, payment gateways, logistics coordination, and customer engagement tools, making it suitable for SMEs, retailers, and consumers. Qaya supports multi-channel access via mobile apps and web portals, ensuring inclusivity for Nigeria’s digitally savvy population. Its merchant dashboard provides visibility into inventory, sales, and customer behavior, helping businesses optimize operations. A standout feature of Qaya Retail Shopping is its focus on local merchants and SMEs, enabling them to digitize their stores and reach wider audiences without needing complex infrastructure. This democratizes access to e-commerce tools, especially for small businesses competing with giants like Jumia and Konga.

Pros & Cons

Pros
  • Local merchant focus strengthens SME participation in e-commerce.
  • Payment gateway integration tailored for Nigeria.
  • Inventory management simplifies stock control.
  • Logistics coordination supports delivery and pickup flexibility.
  • Refund processing builds trust with buyers.
Cons
  • Logistics scaling remains limited compared to Jumia/Konga.
  • Merchant dashboard customization options are basic.
  • Customer support response times may vary during peak shopping seasons.
  • Refund processing speed influenced by local banks.
  • Inventory management requires consistent merchant updates.

Features

Key features

Customer Support – Dedicated helpdesk for merchants and consumers.
Scalable Operations – Suitable for SMEs and larger retailers.
Risk Management Tools – Identify and mitigate fraud or payment risks.
Custom Branding – Merchants personalize storefronts to reflect identity.
Community Empowerment – Expand access to e-commerce for underserved SMEs.
Refund Processing – Handle customer refunds quickly and transparently.
Hybrid Payment Options – Combine bank transfers, cards, and wallets seamlessly.
Policy Compliance Tools – Ensure adherence to Nigerian financial regulations.
Audit Trail – Maintain transparent records of transactions.
Performance Benchmarking – Compare sales trends across merchants.

Additional features

Product Listings – Showcase items with descriptions and pricing.
Merchant Dashboard – Track inventory, sales, and customer activity.
Payment Gateways – Accept payments via Paystack, Flutterwave, and cards.
Logistics Coordination – Organize delivery and pickup options.
Customer Engagement Tools – Build stronger relationships with buyers.
Cloud-Based Platform – Accessible anywhere with reliable internet.
Mobile App Access – Manage shopping conveniently from smartphones.
Custom Alerts – Notifications for new orders, deliveries, or refunds.
Integration Options – Connect with ERP and CRM systems effectively.
User-Friendly UI – Simple design makes shopping intuitive.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
4
Billing currencies

Interface languages

English

Billing currencies

🇳🇬NGN🇺🇸USD🇪🇺EUR🇬🇧GBP

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