About QDesk
QDesk is a specialized "Shield" for the modern IT help desk.
QDesk Details
Vendor
CyberQP
Year Launched
2018
Location
#387 – 901 3rd Street West North Vancouver, BC V7P3P9
Deployment
cloud, web browser
Training Options
documentation, in person, demo, community
Countries Served
All Countries
Languages
English
Users
Administrator, IT Manager, Help Desk Technician, End User
Industries Served
Healthcare, Finance
Tags
Priviledged Access, Help Desk Security, Password Reset
QDesk's In-App Market Place
Does QDesk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Prevents hackers from tricking help desk agents into resetting passwords for unauthorized users.
- Technicians don't have to leave their tickets to perform secure identity tasks.
- Provides the documentation needed to prove compliance for insurance or regulatory audits.
- Poses challenges for international technicians who prefer a localized dashboard.
- Relies on a local agent for on-premise Active Directory management.
- Initial deployment across dozens of client sites requires a structured rollout of the local agent.
QDesk's Support Options
Contact
1-(888) 384-0566Documentation
https://cyberqp.com/category/downloads/white-paper/