About qnips
Qnips is a modular software platform from Qnips that provides digital solutions for contract catering. It combines online food ordering, mobile payments, customer loyalty, and content management so that businesses can manage their catering services efficiently. The platform supports various digital touchpoints including apps, web interfaces, and digital signage for canteens, allowing for a comprehensive service offering. Additionally, it includes features such as KPI reporting and evaluations, user feedback collection, in-app notifications, and delivery or take-away options. Key capabilities: online food ordering mobile payments content management KPI reporting user feedback Best for: catering businesses that need an integrated solution for managing orders and customer engagement.
Qnips by qnips is a versatile and dynamic online ordering software tailored to meet the needs of businesses operating in the foodservice, retail, and hospitality industries. The platform streamlines the ordering process by offering a seamless experience for both customers and businesses. With its intuitive interface, businesses can manage orders, track inventory, process payments, and foster customer relationships, all while providing their clients with a smooth and engaging ordering experience. Qnips stands out with its ability to handle complex operations efficiently, supported by features such as customer profile management, promotions, loyalty programs, and integration with existing point-of-sale (POS) systems. These capabilities make it a robust solution for businesses aiming to enhance operational efficiency and customer engagement. The software's user interface is designed to be intuitive and user-friendly, ensuring a smooth experience for both seasoned professionals and those new to digital ordering platforms. The layout is clean, modern, and customizable, allowing businesses to align the platform's appearance with their branding. Features such as drag-and-drop menu management and customizable themes elevate the user experience, making it easy to organize and update offerings.
Pros & Cons
- +• Excellent support: The team provides outstanding and responsive customer service.
- +• Comprehensive features: Offers useful tools like pre-ordering, pre-payment, and multi-language support.
- +• Continuous improvement: Actively developing and improving existing features.
- +• Good photo tool: User friendly photo tool for displaying the menu.
- −• Complex dashboard: The interface can be initially overwhelming for new users.
- −• Slow development with necta: Integrations and developments with necta are slow.
- −• Limited reporting: Reporting and article analysis features need further development.
- −• Challenging with multiple integrations: Using qnips alongside other software integrations can be difficult.
- −• Slow support: Apart from one contact, support can be slow.
Features
Key features
- 1. All-in-One Platform
- Qnips provides a single platform for managing various aspects of contract catering, including menu design, mobile ordering, digital signage, and customer interaction.
- 2. Digital Menu Design
- Create and manage menus easily, with automatic updates pushed to apps, the web, and digital signage.
- 3. Mobile App
- A customizable app that allows for mobile payments, online food ordering, customer loyalty programs, and feedback collection.
- 4. Digital Signage
- Integrate digital signage for self-service kiosks and displays, enhancing the on-site ordering experience.
- 5. Catering Portal
- A responsive web portal accessible on any device, providing a platform for menus, orders, reservations, and marketing.
- 6. Global Reach
- Qnips is used by catering companies across multiple countries, indicating its scalability and adaptability.
Additional features
- 1. Customizable features based on needs
- Businesses can choose which features they want to include in their app. Not every catering company will need all the functionalities. This flexibility allows businesses to tailor the app to their specific operational requirements and customer preferences.
- 2. Web, app, and digital signage solutions tailored to your requirements
- The app seamlessly integrates with the other parts of the Qnips platform.
- 3. Content delivery
- The app serves as a direct channel to deliver information to customers. This includes menus, promotions, news, and any other relevant content.
- 4. Mobile payments
- Customers can pay for their orders directly through the app using integrated payment gateways like PayPal or credit/debit cards. This makes transactions faster and more convenient.
- 5. Online food ordering
- This is a key feature for pre-ordering. Customers can browse the menu, select items, customize their orders (if applicable), and place their orders in advance.
- 6. Customer loyalty programs
- The app can track customer purchases and reward them with points, discounts, or exclusive offers. This helps to build customer loyalty and encourage repeat business.
- 7. Reservations
- For canteens or restaurants that offer table reservations, the app allows customers to book their tables in advance.
- 8. Guest feedback collection
- The app provides a channel for customers to provide feedback on their dining experience. This can be in the form of ratings, reviews, or specific comments.
- 9. Special offers for loyal customers
- This feature allows businesses to target their most loyal customers with personalized promotions and deals, further incentivizing repeat business.
- 10. Simplifies self-service and on-site ordering
- Digital displays can be used as interactive kiosks where customers can browse menus, place orders, and even make payments. This streamlines the ordering process, especially during peak hours.
- 11. Integration with mobile user journeys
- The digital signage can be linked to the mobile app experience. For example, a customer might pre-order on the app and then use a QR code displayed on a kiosk to quickly collect their order.
- 12. Connects mobile experiences with stationary kiosks and displays
- This creates a consistent and integrated customer experience across different touchpoints.
- 13. Responsive design for optimal display on desktop, tablet, and mobile
- The portal automatically adjusts its layout to fit the screen size of the device being used. This ensures a user-friendly experience regardless of whether a customer is accessing it from a computer, smartphone, or tablet.
- 14. Menu display
- The portal provides an online version of the menu, accessible to customers who may not have the app or prefer to browse on a larger screen.
- 15. Online food orders
- Similar to the app, the portal allows customers to place orders online.
- 16. Reservations
- Customers can make table reservations through the portal, just like they can on the app.
- 17. Marketing promotions
- The portal can be used to display banners, pop-ups, and other promotional material to attract customer attention and highlight special offers.
- 18. Accessibility on any device, anywhere
- As long as customers have an internet connection, they can access the portal from anywhere, on any device.
- 19. Product Features (Detailed Breakdown)
- 20. Digital Marketing+
- o Content management
- This refers to the overall system for creating, editing, organizing, and publishing all types of digital content used across the Qnips platform.
- o KPI reporting & evaluations
- Key Performance Indicators (KPIs) are tracked and analyzed to measure the effectiveness of marketing campaigns and overall business performance. Examples include app usage, order volume, customer feedback ratings, and revenue generated.
- o User feedback
- Collecting and analyzing feedback from customers (through ratings, reviews, and surveys) to improve services and tailor offerings.
- o In-app, push & email notifications
- Sending targeted messages to customers through various channels to inform them about promotions, order updates, new menu items, or other relevant information.
- o Pre-ordering from the office or on the road
- Enables customers to place orders in advance, saving time and avoiding queues during peak hours.
- o In-app payment via PayPal or credit card
- Secure and convenient payment options integrated directly into the app.
- o Real-time order status updates
- Customers receive notifications about the status of their order (e.g., "being prepared," "ready for pickup").
- o Pickup notifications
- Alerts customers when their order is ready to be collected.
Pricing
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Available in
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About qnips
Qnips is a modular software platform from Qnips that provides digital solutions for contract catering. It combines online food ordering, mobile payments, customer loyalty, and content management so that businesses can manage their catering services efficiently. The platform supports various digital touchpoints including apps, web interfaces, and digital signage for canteens, allowing for a comprehensive service offering. Additionally, it includes features such as KPI reporting and evaluations, user feedback collection, in-app notifications, and delivery or take-away options. Key capabilities: online food ordering mobile payments content management KPI reporting user feedback Best for: catering businesses that need an integrated solution for managing orders and customer engagement.
qnips Details
qnips's In-App Market Place
Does qnips have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), JPY (¥), CAD (C$), CHF (Fr), CNY (¥), INR (₹), SGD (S$), HKD (HK$), SEK (kr), NZD (NZ$), KRW (₩), RUB (₽)
Pros & Cons
- • Excellent support: The team provides outstanding and responsive customer service.
- • Comprehensive features: Offers useful tools like pre-ordering, pre-payment, and multi-language support.
- • Continuous improvement: Actively developing and improving existing features.
- • Good photo tool: User friendly photo tool for displaying the menu.
- • Complex dashboard: The interface can be initially overwhelming for new users.
- • Slow development with necta: Integrations and developments with necta are slow.
- • Limited reporting: Reporting and article analysis features need further development.
- • Challenging with multiple integrations: Using qnips alongside other software integrations can be difficult.
- • Slow support: Apart from one contact, support can be slow.
qnips's Support Options
Email Address
info@qnips.ioqnips's Alternatives
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