About Qualtrics Survey Software
Qualtrics Survey Software is an AI-powered platform for creating, distributing, and analyzing online surveys.
Qualtrics Survey Software is a comprehensive experience management platform designed for creating and analyzing surveys for various purposes, including market research, customer feedback, and employee engagement. It offers a user-friendly drag-and-drop survey builder with a wide range of question types and advanced logic. The platform enables distribution across multiple channels to maximize reach. Its strength lies in its advanced analytics capabilities, featuring AI-powered tools for text and video analysis, statistical packages, and customizable dashboards. Qualtrics offers a free tier with limited features, a 30-day free trial for its advanced 'Strategic Research' product, and paid plans billed annually. It is a web-based SaaS application, making it accessible from any browser. While pricing for advanced tiers requires a sales quote, the platform's robust feature set makes it a leading choice for enterprises and academic institutions.
Pros & Cons
- Offers a powerful free account for basic survey needs.
- Provides a comprehensive suite of advanced question types, logic, and analytics.
- Supports distribution across numerous channels, including email, web, SMS, and QR codes.
- Includes over 50 expert-designed survey templates to get started quickly.
- Trusted by a large number of global brands and academic institutions.
- Full pricing is not transparent; advanced features and higher response limits require contacting sales.
- The free account has significant limitations on active surveys, questions, and features.
- The sheer number of features can present a learning curve for new users.
Features
Key features
An intuitive drag-and-drop interface with over 23 question types, advanced logic, branching, and quotas to build sophisticated surveys.
Reach respondents via email, social media, website embeds, QR codes, SMS, and offline modes.
Includes tools for statistical analysis (StatsIQ), text and sentiment analysis, crosstabs, and AI-powered video feedback summarization.
Create and share reports with over 30 graph types, or export data to formats like CSV, Excel, and SPSS.
Leverage generative AI for video feedback summarization and synthetic audiences to test strategies and concepts.
Additional features
Access over 50 expert-designed templates for various use cases like NPS, CSAT, employee engagement, and product research.
Connect with other systems like Zendesk through API integrations and email triggers.
Automatically review survey design for methodology best practices, response quality, and compliance with PII policies.
Export survey data to popular formats including CSV, TSV, Excel, and SPSS for further analysis.
Set basic and advanced quotas to manage response collection from specific demographics.
Handle and report on respondents who do not qualify for the survey.
Set up alerts and notifications for key survey events to automate actions.
Provides translation capabilities for over 75 languages.
Pricing
Annual plans
- 1,000 responses shared across all users
- Advanced question types
- Advanced analysis tools (StatsIQ, Crosstabs)
- Dashboards
- Workflow Engine
Priced at $420/month, billed annually. This is for the self-serve online purchase option.
Source: vendor pricing page →Countries & Languages
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About Qualtrics Survey Software
Qualtrics Survey Software is an AI-powered platform for creating, distributing, and analyzing online surveys.
Qualtrics Survey Software Details
Qualtrics Survey Software's In-App Market Place
Does Qualtrics Survey Software have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Annual plans
- 1,000 responses shared across all users
- Advanced question types
- Advanced analysis tools (StatsIQ, Crosstabs)
- Dashboards
- Workflow Engine
Priced at $420/month, billed annually. This is for the self-serve online purchase option.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Offers a powerful free account for basic survey needs.
- Provides a comprehensive suite of advanced question types, logic, and analytics.
- Supports distribution across numerous channels, including email, web, SMS, and QR codes.
- Includes over 50 expert-designed survey templates to get started quickly.
- Trusted by a large number of global brands and academic institutions.
- Full pricing is not transparent; advanced features and higher response limits require contacting sales.
- The free account has significant limitations on active surveys, questions, and features.
- The sheer number of features can present a learning curve for new users.
Qualtrics Survey Software's Support Options
Contact
1 800 339 8865Documentation
https://www.qualtrics.com/support/Community Forums
https://www.qualtrics.com/community/Qualtrics Survey Software's Alternatives
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