About Qualtrics Surveys
An AI-powered survey software for gathering customer and employee insights. It supports creating, distributing, and analyzing surveys with advanced logic, multiple question types, and real-time reporting dashboards.
Qualtrics Surveys is a comprehensive online survey platform designed for businesses to gather and analyze feedback from customers, employees, and the market. It features a user-friendly drag-and-drop survey builder with over 20 question types and advanced logic capabilities. The platform enables distribution across numerous channels, including email, web, SMS, and offline apps, ensuring wide reach. Its strength lies in its powerful analytics, offering real-time dashboards, AI-powered text and video analysis, and statistical tools like StatsIQ. Qualtrics offers a free tier with basic features, a 30-day free trial for its advanced 'Strategic Research' product, and a paid annual plan. It is a cloud-based SaaS solution accessible via web browser. While pricing for enterprise needs requires a quote, the platform's robust feature set makes it a leading choice for in-depth research and experience management.
Pros & Cons
- Automatically checks survey health, predicts response rates, and summarizes open-ended text comments via Text iQ.
- Built-in PII redactors, FedRAMP compliance, role-based access control, and data loss protection.
- Handles complex branching, loop & merge, conjoint analysis, and Van Westendorp pricing sensitivity seamlessly.
- Stats iQ automatically runs complex multivariate regressions, crosstabs, and significance tests without requiring external software like SPSS.
- For basic contact forms or standard polls, smaller tools like Google Forms or Typeform are much faster to configure.
- Transitioning between legacy reporting dashboards and newer XM workflows can require re-learning steps.
- The sheer depth of settings, survey flow rules, and data modules can overwhelm non-technical users.
Features
Key features
An intuitive drag-and-drop interface to create surveys with over 23 question types, including video and audio responses.
Use branching, quotas, and API integrations to build sophisticated survey flows.
Reach respondents via email, social media, website embeds, QR codes, SMS, and offline survey apps.
Generate reports and dashboards with over 30 graph types to visualize and share insights instantly.
Leverage generative AI for summarizing video feedback, and use advanced statistical analysis tools like crosstabs and StatsIQ.
Additional features
Access a library of free templates for common use cases like NPS, CSAT, and employee engagement.
Export survey data to formats like CSV, TSV, Excel, and SPSS for further analysis.
Automatically review survey design for methodology best practices, response quality, and compliance with PII policies.
Connect with CRMs like Salesforce, Zendesk, and HubSpot to trigger surveys and sync data.
Supports over 75 languages for translation to reach a global audience.
Gather survey responses without an internet connection using an offline app.
Automatically analyze open-text responses to identify themes and sentiment.
Manage and recruit panelists for research studies.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Qualtrics Surveys
An AI-powered survey software for gathering customer and employee insights. It supports creating, distributing, and analyzing surveys with advanced logic, multiple question types, and real-time reporting dashboards.
Qualtrics Surveys Details
Qualtrics Surveys's In-App Market Place
Does Qualtrics Surveys have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD, EUR, GBP
Pros & Cons
- Automatically checks survey health, predicts response rates, and summarizes open-ended text comments via Text iQ.
- Built-in PII redactors, FedRAMP compliance, role-based access control, and data loss protection.
- Handles complex branching, loop & merge, conjoint analysis, and Van Westendorp pricing sensitivity seamlessly.
- Stats iQ automatically runs complex multivariate regressions, crosstabs, and significance tests without requiring external software like SPSS.
- For basic contact forms or standard polls, smaller tools like Google Forms or Typeform are much faster to configure.
- Transitioning between legacy reporting dashboards and newer XM workflows can require re-learning steps.
- The sheer depth of settings, survey flow rules, and data modules can overwhelm non-technical users.
Qualtrics Surveys's Support Options
Documentation
https://www.qualtrics.com/support/Community Forums
https://www.qualtrics.com/community/Chatbot
AvailableLive Chat
AvailableQualtrics Surveys's Alternatives
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