About Quore
Quore is a hotel management software from Quore Inc. that provides a comprehensive solution for managing hotel operations. It includes features for housekeeping, engineering, front desk management, and task tracking to help improve efficiency and organization. The platform allows hotel staff to communicate effectively and monitor progress on various tasks. Furthermore, Quore supports mobile access to ensure that team members can stay connected while on the property. With its user-friendly interface, hotels can better manage their daily operations and improve overall guest satisfaction. Key capabilities: housekeeping management maintenance tracking front desk operations task assignment progress reporting Best for: hotel staff that need to coordinate operations efficiently.
Quore is the industry standard for "Back-of-House" excellence. While a PMS handles the money and the guest’s wallet, Quore handles the bricks, mortar, and people. It is an indispensable tool for mid-to-large-scale hotels that want to eliminate communication gaps between the front desk and the boiler room. If your goal is to standardize quality and ensure that no guest request ever falls through the cracks, Quore is arguably the most complete and reliable solution in the global market.
Pros & Cons
- +Robust app performance allows staff to work anywhere on the property.
- +Effectively manages physical assets alongside human tasks.
- +Excellent customer support that reaches out to customers
- −Usually requires a 1-year subscription agreement initially.
- −Technical glitches and bugs reported by users
Features
Key features
- Real-Time Work Orders
- Staff can submit and track maintenance or service requests from any device, with automatic notifications to the relevant department.
- Digital Log Book
- A central communication hub that captures shift updates and critical info, ensuring seamless handovers between morning and night shifts.
- Preventive Maintenance (PM)
- Features customizable PM templates and automated scheduling to ensure property assets meet brand standards and stay under warranty.
- Customizable Inspections
- Digital templates for guestroom walks, safety checks, and common area audits that replace paper trails.
- Guest Messaging
- Allows front desk staff to communicate directly with guests via text, logging the conversation within the patient/guest profile for accountability.
Additional features
- To-Do Lists
- Digital daily checklists prioritized by guest-initiated requests.
- Housekeeping Management
- Real-time room status updates and deep cleaning schedules.
- Inventory Tracking
- Logs assets, serial numbers, and warranty info to forecast replacement costs (CapEx).
- Readings Log
- Tracks daily pool, meter, and boiler readings; automatically calculates chemical balances.
- Complaints Manager
- Logs guest grievances and tracks them until a resolution is confirmed.
- Rooms Book
- A historical grid showing every event, repair, and cleaning ever performed in a specific room.
- Shift Labor Tracking
- Tools to manage employee schedules and monitor hours.
- Performance Reporting
- Analytics to identify trends in staff response times and room inspection scores.
- Safety & Incident Reporting
- Documentation for safety compliance and on-site incidents.
- Mobile App
- Full functionality on iOS and Android for staff "on the floor."
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Quore
Quore is a hotel management software from Quore Inc. that provides a comprehensive solution for managing hotel operations. It includes features for housekeeping, engineering, front desk management, and task tracking to help improve efficiency and organization. The platform allows hotel staff to communicate effectively and monitor progress on various tasks. Furthermore, Quore supports mobile access to ensure that team members can stay connected while on the property. With its user-friendly interface, hotels can better manage their daily operations and improve overall guest satisfaction. Key capabilities: housekeeping management maintenance tracking front desk operations task assignment progress reporting Best for: hotel staff that need to coordinate operations efficiently.
Quore Details
Quore's In-App Market Place
Does Quore have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Robust app performance allows staff to work anywhere on the property.
- Effectively manages physical assets alongside human tasks.
- Excellent customer support that reaches out to customers
- Usually requires a 1-year subscription agreement initially.
- Technical glitches and bugs reported by users
Quore's Support Options
Email Address
support@quore.comContact
1-877-737-6638Documentation
https://www.quore.com/trainingCommunity Forums
https://www.quore.com/communityChatbot
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