RadioPro Dispatch logo

RadioPro Dispatch

by CTI Products · Since N/A
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorCTI Products
Year launchedN/A
StatusActive
Location1211 W Sharon Rd Cincinnati, OH 45240 USA
Countries servedGlobal
Languages9
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About RadioPro Dispatch

RadioPro Dispatch is a two-way radio dispatch software from CTI Products providing full control of the radio network with an easy-to-configure interface. It includes features such as an IP Gateway, Dispatch Solo, and a Mobile App so users can efficiently manage communications. This software supports Motorola MOTOTRBO™ systems, ensuring compatibility with existing infrastructure. Additionally, RadioPro Dispatch offers a comprehensive set of tools to assist in the coordination of radio communications, making it suitable for various operational environments. Key capabilities: easy configuration IP Gateway support Mobile App integration Dispatch Solo functionality compatibility with Motorola MOTOTRBO™ Best for: organizations that need effective radio dispatch solutions.

RadioPro Dispatch by CTI Products is a GPS tracking and dispatching software designed to enhance communication, monitoring, and coordination across radio-based fleets. Built to support organizations that rely on two-way radios for operations, the software offers integrated GPS tracking, instant voice communication, emergency signaling, and real-time fleet visibility. Its primary purpose is to simplify dispatch workflows, improve response times, and ensure that teams in the field remain connected and traceable at all times. The user interface is clean and intuitive, accommodating dispatchers who need quick access to multiple tools within a single dashboard. The layout presents live maps, radio channels, messaging panels, and activity logs in an organized format, allowing for easy navigation without excessive clutter. The map interface is particularly easy to use, with clear icons, geofencing options, and real-time updates that help dispatchers track mobile units efficiently. RadioPro Dispatch offers a strong set of features beyond basic GPS tracking. These include text messaging to radio units, call recording, emergency alerts, cross-channel communication, and location-based event triggers.

Pros & Cons

Pros
  • Remote radio control allows dispatchers to manage device integrity and security from a distance.
  • Automated telemetry triggering instantly notifies staff of critical sensor or repeater alarms.
  • Easy PC-based text messaging enhances safety by reducing cumbersome voice-only reliance.
  • Comprehensive logging and reporting simplify incident investigation and audit compliance tasks.
  • Direct integration with Avigilon CCTV significantly improves emergency visual response time.
Cons
  • Full functionality requires specialized Motorola or Kenwood radio systems, limiting device flexibility.
  • The core system relies on a working RadioPro™ IP Gateway, introducing a potential single point of failure.
  • The software's history logging only records events when the application is running and connected.
  • Features like GPS and remote monitoring may raise privacy concerns for field workers.
  • Requires a Windows operating system, restricting use on other popular operating systems like macOS.

Features

Key features

Remote Radio Management

Allows dispatchers to remotely verify, monitor, disable, or enable individual two-way radios directly from the PC console.

Integrated Telemetry Triggering

Connects to external sensors or devices and can automatically react to sensor changes or device status, triggering custom actions like alerts.

Optimized for Major Radio Systems

RadioPro Dispatch™ is explicitly optimized for integration with Motorola MOTOTRBO™ and Kenwood NEXEDGE™ land mobile radio systems.

IP-Based Text Messaging

Enables dispatchers to easily type and send text messages over the radio to single radios, groups, or as an all-call broadcast, bypassing manual radio entry.

Avigilon CCTV/Call Box Integration

Directly integrates with Avigilon Camera systems to trigger pan/zoom alarms based on emergency signals from call boxes or two-way radio transmissions.

Full History Logging with Archive Viewer

Automatically records and logs all audio, text, GPS, and emergency events into a database that allows for powerful event searching and reporting.

Additional features

Remote Monitor

Allows the dispatcher to remotely monitor the activity and operational status of a radio.

Remote Disable/Enable

Provides the ability to turn radios on or off directly from the dispatch console.

GPS Mapping

Tracks the current location of the entire fleet with a visual map display.

Breadcrumb Trails

Shows the historical route and path taken by a vehicle on the map.

GPS Location Reports

Generates reports detailing historical GPS locations and movements.

Vehicle Stopped Reports

Generates reports to document instances where a vehicle has stopped.

Speeding Reports

Generates reports detailing instances where a vehicle exceeded a set speed limit.

Geofence Overlays

Allows users to display predefined geographical areas as map overlays.

Geofence Alerts

Notifies dispatchers when a vehicle enters or leaves a specific area.

Geofence Reports

Generates reports to document location-based incursions or compliance.

Telemetry Triggering

Establishes connections with external sensors and reacts to input changes or device status.

Email Repeater Alarms

Can trigger SMS or email notifications to technicians when a repeater alarm is activated.

History Logging

Records all audio transmissions, text messages, and GPS events in a database.

Archive Viewer

Allows users to search the history log database for specific events.

Event Reporting

Runs summary reports for various events like audio, emergency, GPS, and text.

Call Box Viewing

Displays call boxes on a map overlay for campus or site visibility.

Avigilon Camera Integration

Triggers alarms and camera pan/zoom actions in the Avigilon CCTV system based on radio signals.

Windows OS Compatibility

The dispatch client software runs on the Windows operating system.

Dispatch Console Emulation

The Windows client is designed to emulate a Motorola dispatch console interface.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇷🇺RUB🇲🇽MXN

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