About Rainbow
Rainbow is a communication platform from Alcatel Lucent Enterprise that supports collaboration and connectivity. It provides text messaging, voice calls, and video conferencing so teams can communicate effectively. Rainbow integrates with various tools and applications, allowing for a customizable use tailored to business needs. Additionally, it offers security features to ensure data protection and privacy during communication. Key capabilities: text messaging voice calls video conferencing integration with applications security features Best for: businesses that need a unified communication solution.
Rainbow by Alcatel-Lucent Enterprise is a cloud-based communication and collaboration platform designed to unify messaging, voice, and video calls for professionals and businesses. It integrates seamlessly with corporate telephony systems, allowing users to centralize communication while maintaining security and data privacy. The platform supports deployment across public, private, and hybrid cloud environments, ensuring flexibility and scalability as businesses grow. With its ability to connect teams, partners, and clients in real time, Rainbow enhances productivity and streamlines workflows, making it a valuable tool for enterprises, SMBs, and customer service teams. The software features an intuitive and user-friendly interface, enabling easy navigation across multiple devices, including desktops, mobile phones, and web browsers. Users can manage calls, messages, and video meetings efficiently, benefiting from real-time status updates, tagging, and seamless integration with business tools. Rainbow integrates with Microsoft Teams, Salesforce, Google, and Jadu, allowing businesses to consolidate communication within their existing workflows. The inclusion of softphony, a technology that links Rainbow to corporate telephony systems, ensures that calls and messages remain centralized and accessible within the platform.
Pros & Cons
- +Simple and secure communication platform with easy deployment.
- +Multi-platform support (Windows, Mac, iOS, Android, Web).
- +Strong connectivity, good video call quality, and screen-sharing capabilities.
- +Integration with existing infrastructure and CRM systems.
- +Free version includes 1GB cloud storage, no ads.
- +Customizable user profiles and CPaaS integration for business applications.
- −Some missing features like call transfers, voicemail recording, and personal directories.
- −Occasional bugs and usability issues (e.g., difficulty sending friend requests).
- −Limited SIP phone support in enterprise integrations.
- −Not widely recognized, requiring explanation before adoption.
- −Availability issues in certain regions.
Features
Key features
- Unified Communication – Combines messaging, voice, and video calls for seamless collaboration.
- Softphony Integration – Connects with corporate telephony systems for centralized call management.
- Security & Data Protection – Ensures encrypted communication and compliance with data privacy regulations.
- Scalability – Easily adjusts services as business needs evolve.
- Flexibility – Deployable on different cloud infrastructures to meet operational requirements.
- Collaboration Tools – Includes file sharing, team messaging, and video conferencing.
- Advanced Call Management – Offers call distribution, tagging, and status synchronization.
Additional features
- Business Telephony – Connects with existing phone systems for better call management.
- Real-Time Status Updates – Displays user availability for efficient communication.
- Tagging & Contact Management – Organizes team members for easy collaboration.
- Hybrid & Cloud Deployment – Available in public, private, or hybrid cloud models.
- Integrations with Business Tools – Connects with Microsoft Teams, Salesforce, Google, and Jadu.
- Secure Messaging – Protects communications with end-to-end encryption.
- Centralized Communication – Unifies conversations across teams and external contacts.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Rainbow
Rainbow is a communication platform from Alcatel Lucent Enterprise that supports collaboration and connectivity. It provides text messaging, voice calls, and video conferencing so teams can communicate effectively. Rainbow integrates with various tools and applications, allowing for a customizable use tailored to business needs. Additionally, it offers security features to ensure data protection and privacy during communication. Key capabilities: text messaging voice calls video conferencing integration with applications security features Best for: businesses that need a unified communication solution.
Rainbow Details
Rainbow's In-App Market Place
Does Rainbow have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), INR (₹), CNY (¥), RUB (₽), BRL (R$)
Pros & Cons
- Simple and secure communication platform with easy deployment.
- Multi-platform support (Windows, Mac, iOS, Android, Web).
- Strong connectivity, good video call quality, and screen-sharing capabilities.
- Integration with existing infrastructure and CRM systems.
- Free version includes 1GB cloud storage, no ads.
- Customizable user profiles and CPaaS integration for business applications.
- Some missing features like call transfers, voicemail recording, and personal directories.
- Occasional bugs and usability issues (e.g., difficulty sending friend requests).
- Limited SIP phone support in enterprise integrations.
- Not widely recognized, requiring explanation before adoption.
- Availability issues in certain regions.
Rainbow's Support Options
Contact
+33 1 55 66 70 00Rainbow's Alternatives
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