About Rave 911 Suite
Rave 911 Suite is a public safety software from Rave Mobile Safety that provides capable capabilities for handling, dispatching, and responding to emergencies. It includes Smart911 Profiles, critical communication features, and support for French language, so emergency responders can access vital information quickly. The platform is designed to support over 10,000 customers worldwide, ensuring reliable communication in high-pressure situations. Key capabilities: 9-1-1 call handling emergency response coordination critical communication multilingual support user-friendly interface Best for: 9-1-1 teams, first responders, and emergency managers that need effective tools for emergency management and communication.
The Rave 911 Suite serves as a critical emergency platform used by 9-1-1 teams and first responders to drastically improve situational awareness and accelerate incident response. Its core functionality includes enabling real-time, two-way communication via text messaging and live video streaming with mobile callers or bystanders. This capability is vital for resolving dropped calls quickly and assisting nonverbal citizens, ensuring faster and more effective resource allocation across diverse emergency scenarios. A key strength of the suite is its comprehensive data enrichment, delivered via Smart911 Safety Profiles, which provides call takers with crucial information like medical history, photos, and functional needs registry access. The system integrates enhanced location data from sources like RapidSOS, consolidating e911 tracking and geo-referenced facility floor plans directly into the response workflow. The reliability and effectiveness of this tool are validated by its certification under the Department of Homeland Security’s SAFETY Act. Deployment utilizes a hybrid model, primarily relying on SaaS/Web-Based portals for first responders and administrators, complemented by a local Client Workstation Application that integrates with the PSAP’s existing ALI/CAD system.
Pros & Cons
- +Provides critical caller information including medical conditions, photos, and household details for faster emergency response.
- +Enables two-way communications via text messaging and live video streaming from responders and bystanders on scene.
- +Enhanced location tracking consolidates ALI and mobile data for more accurate indoor caller location.
- +Access to a functional needs registry allows emergency managers to plan and respond to vulnerable populations.
- +Aggregated 9-1-1 call data improves situational awareness and helps prioritize high-risk areas.
- −Pricing details are not publicly disclosed, making budgeting difficult for new customers.
- −Integration capabilities with third-party systems are not clearly documented.
- −In-app marketplace availability is not specified, limiting add-on options.
- −Mini apps or modular features are not clearly detailed, reducing flexibility for smaller agencies.
- −Training and onboarding resources are not fully described on the website.
Features
Key features
- Critical 9-1-1 Caller Information
- Access to caller’s name, address, medical conditions, photos, and household data via Smart911 profiles.
- Two-Way Communications
- Enables live text messaging and video streaming between responders and callers.
- Enhanced Location Data
- Consolidates ALI, mobile, and facility data for accurate indoor location tracking.
- Access & Functional Needs Registry
- Web-based registry for emergency planning and response for vulnerable populations.
- Situational Awareness
- Provides first responders real-time access to critical caller and facility data.
Additional features
- Critical 9-1-1 Caller Information
- Access to caller’s name, address, medical conditions, photos, and household data through Smart911.
- Two-Way Communications
- Initiate live text messaging and video streaming from responders or bystanders.
- Enhanced Location Data
- Improves indoor and mobile location accuracy using multiple data sources.
- Access & Functional Needs Registry
- Connect to a population registry for planning and emergency response.
- Smart911 Profiles
- Call takers instantly see personal, medical, household, and pet details for faster dispatch.
- Real-Time Situational Awareness
- Responders can access and interact with caller and facility data via any web-enabled device.
- Usage and Activity Reports
- Monitor calls, communications, and facility activity to optimize staffing and resources.
- Accurate Indoor Caller Location
- Refines mobile ALI locations into a single, consolidated view for precise response.
- Aggregated 9-1-1 Data
- Analyze call trends to identify high-risk areas and optimize emergency response.
- Live Video Streaming
- Allows responders to view live scenes from on-site callers for situational assessment.
- Secure Caller Notes
- Record and review call history and prior incidents for informed emergency response.
- Interactive Maps
- Identify residents in need during widespread emergencies and dispatch help efficiently.
Pricing
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About Rave 911 Suite
Rave 911 Suite is a public safety software from Rave Mobile Safety that provides capable capabilities for handling, dispatching, and responding to emergencies. It includes Smart911 Profiles, critical communication features, and support for French language, so emergency responders can access vital information quickly. The platform is designed to support over 10,000 customers worldwide, ensuring reliable communication in high-pressure situations. Key capabilities: 9-1-1 call handling emergency response coordination critical communication multilingual support user-friendly interface Best for: 9-1-1 teams, first responders, and emergency managers that need effective tools for emergency management and communication.
Rave 911 Suite Details
Rave 911 Suite's In-App Market Place
Does Rave 911 Suite have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$), EUR (€), GBP (£), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), MXN (Mex$), BRL (R$), SEK (kr), KRW (₩), RUB (₽), ZAR (R), SGD (S$), HKD (HK$), NOK (kr), TRY (₺)
Pros & Cons
- Provides critical caller information including medical conditions, photos, and household details for faster emergency response.
- Enables two-way communications via text messaging and live video streaming from responders and bystanders on scene.
- Enhanced location tracking consolidates ALI and mobile data for more accurate indoor caller location.
- Access to a functional needs registry allows emergency managers to plan and respond to vulnerable populations.
- Aggregated 9-1-1 call data improves situational awareness and helps prioritize high-risk areas.
- Pricing details are not publicly disclosed, making budgeting difficult for new customers.
- Integration capabilities with third-party systems are not clearly documented.
- In-app marketplace availability is not specified, limiting add-on options.
- Mini apps or modular features are not clearly detailed, reducing flexibility for smaller agencies.
- Training and onboarding resources are not fully described on the website.
Rave 911 Suite's Support Options
Email Address
infona@motorolasolutions.comContact
1-888-325-9336Rave 911 Suite's Alternatives
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