RB Pool & Spa Software logo

RB Pool & Spa Software

by RB Retail & Service Solutions · Since 2003
No reviews yet
Active2+ countriesCloud
Quick facts
VendorRB Retail & Service Solutions
Year launched2003
StatusActive
Location3824 Northern Pike, Suite 600, Monroeville, PA 15146
Countries served2+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About RB Pool & Spa Software

A business management platform for the pool and spa industry. It integrates point-of-sale, service scheduling, inventory management, and CRM for retail and service operations.

RB Pool & Spa Software, also marketed as RB Propel, is a comprehensive, cloud-based business management platform designed specifically for the pool and spa industry. It serves retailers, service companies, and builders by integrating point-of-sale (POS), service management, inventory control, and customer relationship management (CRM) into a single system. Key features include optimized scheduling and dispatching for service technicians, a mobile app for on-site work orders and payments, and inventory tracking across locations. The platform also offers add-on modules for online bill pay, e-commerce stores, and water test synchronization. While the website does not publish pricing, it emphasizes guided onboarding and support for new customers. The software aims to replace disconnected tools, providing a unified view of operations to improve efficiency and customer service.

Pros & Cons

Pros
  • Purpose-built for the pool and spa industry, covering both retail and service operations.
  • Integrates multiple business functions like POS, service, inventory, and CRM into one platform.
  • Offers a mobile app for field service technicians to manage jobs and payments remotely.
  • Cloud-based deployment allows access from anywhere.
  • Provides guided onboarding and dedicated customer support.
Cons
  • Pricing information is not publicly available and requires a demo or sales contact.
  • The software may be overly specialized for businesses outside the pool and spa industry.

Features

Key features

Retail & POS

Provides tools for faster checkouts, accurate inventory tracking, and customer rewards programs.

Scheduling & Service

Features smart dispatching, route optimization, and access to service history for field technicians.

Inventory Management

Tracks stock across multiple locations, automates reordering, and helps prevent shortages.

CRM & Customer Experience

Maintains complete customer records, tracks purchase history and preferences to build loyalty.

Mobile Services App

Allows technicians to close sales, complete service calls, and process payments on the go.

Water Test Sync

Instantly syncs water test results with customer records and billing for chemical recommendations.

Project & Construction Management

Helps keep jobs on schedule and within budget.

Additional features

Online Bill Pay

Allows customers to pay invoices online at any time.

Customer Messaging

Enables sending text messages to customers directly from the application.

Online Store & Web Services

Supports selling products online with a storefront synced to inventory.

Reporting and Analytics

Provides visibility across retail, service, inventory, and projects to inform business decisions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
1
Billing currencies

Available in

United StatesCanada

Interface languages

English

Billing currencies

🇺🇸USD

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