RDesk logo

RDesk

by RDesk
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ActiveCloudOn-premise
Quick facts
VendorRDesk
Year launchedN/A
StatusActive
LocationBangladesh
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesNO

About RDesk

RDesk is a web-based remote desktop software for accessing and controlling PCs from a browser. It offers a self-hosted solution for real-time screen sharing, file transfer, and unattended remote access for Windows and Android devices.

RDesk is a self-hosted remote desktop solution designed for individuals, IT professionals, and businesses. It allows users to access and control remote Windows or Android devices directly from a web browser, eliminating the need for a dedicated viewer application on the technician's side. Key features include secure file transfer, multi-monitor support, and unattended access, making it a viable alternative to services like TeamViewer or AnyDesk, particularly for organizations that prioritize data control. Pricing is structured in monthly tiers based on the number of technician accounts, saved agents, and simultaneous connections. The platform emphasizes security, with end-to-end encryption and mandatory user consent for each session. While it doesn't offer a free tier, its paid plans are clearly defined. Support is available via a contact form on the website.

Pros & Cons

Pros
  • Offers a self-hosted option, giving users full control over their data and infrastructure.
  • The viewer is entirely web-based, requiring no software installation for the person providing support.
  • Supports both attended and unattended access for Windows and Android devices.
  • Pricing plans are clearly published on the website.
  • Emphasizes security with end-to-end encryption and explicit user consent for sessions.
Cons
  • Does not offer a free tier for personal or occasional use.
  • Lacks native agents for macOS or Linux, limiting support to Windows and Android devices.
  • No public documentation, knowledge base, or community forum is available.
  • Support options are limited to a contact form, with no live chat or phone number provided.

Features

Key features

Web-Based Viewer

Access and control remote computers directly from a modern browser with no installation required for the viewer.

Self-Hosted Infrastructure

Users can run their own server, keeping data and infrastructure under their control.

File Transfer

Securely send and receive files between the local and remote computer, with separate user consent.

Unattended Access

Configure agents for access without requiring a user to be present at the remote machine.

Multi-Monitor Support

View and switch between multiple monitors on the remote device seamlessly.

Cross-Platform Agents

Provides agents for both Windows and Android devices.

Additional features

End-to-End Encryption

Connections are encrypted to ensure privacy and security during remote sessions.

Session Control

The remote user must approve each session and can end it at any time from an always-visible banner.

Technician Accounts

Plans support multiple technician accounts for team-based IT support.

Agent Book

Save and manage a list of remote agents for quick access.

Custom Branding

Enterprise plans offer the ability to use a custom logo, name, colors, and domain.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Sun
USD 5/mo
flat rate · billed monthly
  • 10 technician accounts
  • 90 saved agents (agent book)
  • 10 simultaneous devices
  • 5 GB data / month
  • Screen sharing, remote control & file transfer
  • Unattended access & multi-monitor
Source: vendor pricing page →
Eclipse
USD 18/mo
flat rate · billed monthly
  • 30 technician accounts
  • 500 saved agents (agent book)
  • 50 simultaneous devices
  • 50 GB data / month
  • Screen sharing, remote control & file transfer
  • Unattended access & multi-monitor
Source: vendor pricing page →
Saturn
USD 23/mo
flat rate · billed monthly
  • 50 technician accounts
  • 1,000 saved agents (agent book)
  • 100 simultaneous devices
  • 10 GB data / month
  • Screen sharing, remote control & file transfer
  • Unattended access & multi-monitor
Source: vendor pricing page →

Countries & Languages

—
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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