RDPWin logo

RDPWin

by Resort Data Processing · Since 1981
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorResort Data Processing
Year launched1981
StatusActive
LocationLocated in Eagle-Vail, Colorado, 10 miles west of Vail, CO 211 Eagle Road, C/O Box 3360, Avon, CO 81620-3360, USA
Countries servedGlobal
Languages9
Integrations
Free tier
Free trial
Contact salesYES

About RDPWin

RDPWin is a property management software from Resort Data Processing designed for the hospitality industry. It provides tools for reservations management, guest check-in/check-out, and billing, helping hotels and resorts manage their operations efficiently. With features tailored for front desk operations, back-end reporting, and integrated payment processing, RDPWin allows users to handle various aspects of property management in one system. The software also supports multiple property configurations, making it suitable for different sizes of operations. Key capabilities: reservations management guest invoicing reporting tools payment processing multi-property support Best for: hospitality professionals that need effective management of hotel and resort operations.

RDPWin by Resort Data Processing is a powerful and highly versatile property management solution designed to cater to the complex needs of vacation rental businesses, including hotels, resorts, condominiums, private residence clubs, campgrounds, corporate housing, and vacation rental parks. This comprehensive software offers a rich suite of features such as an Internet Reservation Module (IRM) for commission-free online bookings, mobile optimization for guest reservations via smartphones and tablets, front office and reservations management, owner accounting, payment processing, housekeeping management, and an integrated work order system. Its robust feature set makes RDPWin a strong contender for property managers seeking an all-encompassing tool to streamline their operations and enhance efficiency. One of the defining characteristics of RDPWin is its adaptability to a wide range of property types. The software supports multi-ownership management, enabling property managers to track and report on units with varying ownership structures. This is particularly beneficial for properties like vacation rental parks and private residence clubs, where ownership arrangements can be complex.

Pros & Cons

What users like
  • +• Highly customizable: Tailors to unique business needs and offers flexible package creation.
  • +• User-friendly: Easy to learn and use, with a helpful tape chart feature.
  • +• Comprehensive features: Integrates reservations, accounting, housekeeping, and maintenance, with robust reporting.
  • +• Excellent customer support: Responsive, knowledgeable, and dedicated to customer satisfaction.
  • +• Strong online booking: Seamless integration with online reservations (IRM) increases bookings.
What users flag
  • • Server-based: Updates can cause problems and downtime.
  • • Tedious rate management: Setting up and managing rates is time-consuming and error-prone.
  • • Inflexible in areas: Making adjustments to checked in reservations can be difficult.
  • • Sales team responsiveness: Can be slow to respond to inquiries.

Features

Key features

1. Comprehensive Property Management
Handles all aspects of property management, including Front Desk, Groups, Housekeeping, Maintenance, Guest Services, Marketing, Reporting, etc.
2. Customizable Solutions
The system is designed to be tailored to the unique needs of different property types (hotels, condos, vacation rentals, etc.).
3. Revenue Generation
RDP aims to increase property revenue by streamlining operations, improving marketing, increasing bookings, and enhancing guest experience.
4. Powerful Integrations
Connects with various 3rd party providers, offering flexibility and expanding functionality.
5. Mobile Applications
Provides mobile functionality, likely for both guests and staff, enhancing convenience and accessibility.
6. Exceptional Customer Support
Emphasizes direct access to experienced, U.S.-based support staff, avoiding call centers and chatbots.

Additional features

1. Front Desk Operations
(Implied by the comprehensive nature of the software)
2. Group Management
Booking and managing groups.
3. Housekeeping Management
Scheduling, tracking, and reporting.
4. Maintenance Management
Work order creation, tracking, and scheduling.
5. Guest Services
Managing guest requests and interactions.
6. Marketing
Tools to promote the property and drive bookings.
7. Reporting
Generating various reports for analysis and decision-making.
8. Accounting
(Implied - essential for managing revenue and expenses)
9. Financial Reporting
(Implied - related to accounting)
10. Owner Accounting
(Likely relevant for condo hotels and vacation rentals)
11. Payroll (Possibly as an integration or module)
12. 3rd Party Integrations
Seamlessly connects with a wide range of external systems (e.g., payment gateways, channel managers, OTAs, etc.).
13. Guest-Facing App
(Likely for booking, checking in/out, accessing information, etc.)
14. Staff App
(Potentially for housekeeping, maintenance, or other operational tasks)
15. Dynamic Pricing
(Implied - optimizing rates based on demand and other factors)
16. Yield Management
(Implied - maximizing occupancy and revenue)
17. Marketing Automation
(Potentially for targeted campaigns and promotions)
18. Guest Communication
(Email, SMS, potentially in-app messaging)
19. Personalized Offers
(Based on guest data and preferences)
20. Loyalty Programs
(Potentially as an integration or built-in feature)
21. Online Booking Engine
(Implied - allows guests to book directly)
22. User-Friendly Interface
The "easy to use" comment suggests an intuitive design.
23. Reliability
The software is described as rarely having issues.
24. Scalability
RDP claims to be suitable for customers who have outgrown their previous systems.
25. Security
(Implied - essential for handling sensitive data)
26. Hotel & Resort
Central reservations, package management, spa/activity scheduling (potential integrations).
27. Condominium Hotels
Owner statements, rental pool management.
28. Vacation Rentals
Trust accounting, cleaning fee management.
29. Timeshare & Fractionals
Ownership contracts, exchange programs.
30. Campsites & RV Resorts
Site maps, reservations by site type.
31. Workforce Housing
Lease management, roommate matching.
32. Corporate Housing
Extended stay features, corporate billing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanDutchItalianPortugueseRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇯🇵JPY

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