About Reach Interactive
A business text messaging platform for sending bulk SMS to customers. It allows sending from desktop, mobile, or tablet and offers features like an SMS API, link shortening, and inbound numbers.
Reach Interactive is a bulk SMS marketing platform designed for businesses to communicate with their customers via text message. The service, provided by UK-based Reach-Data Ltd since 2002, is entirely web-based, requiring no software installation. Core features include a user-friendly dashboard for sending campaigns, a RESTful SMS API for integration into existing systems, two-way messaging with dedicated numbers, and detailed analytics with link tracking. The platform also supports message scheduling, personalization, and email-to-SMS functionality. Pricing is based on a pay-as-you-go credit system, with volume discounts available. A free trial with complimentary credits is offered. Support is provided via phone, email, and chat. The service emphasizes security, with ISO 27001 certification and encrypted messaging.
Pros & Cons
- Offers a free trial with 10 free credits to test the platform.
- Provides a comprehensive SMS API with documentation available on GitHub.
- Supports two-way communication with both dedicated long numbers and shared short codes.
- Includes detailed real-time reporting on delivery, replies, and link clicks.
- Platform is entirely cloud-based, accessible from any device with a browser.
- Pricing is based on a credit system, which may be less predictable than a fixed monthly subscription.
- The website primarily lists pricing in GBP, which may be inconvenient for international customers.
- Advanced features like dedicated reply numbers and short codes incur an additional monthly fee.
Features
Key features
Send text messages to large contact lists from a web-based dashboard accessible on desktop, mobile, or tablet.
Integrate SMS sending and receiving capabilities into existing websites, apps, or software using a RESTful API.
Engage in conversations with customers using dedicated reply numbers or shared short codes.
Shorten URLs within messages to save characters and track click-through rates for campaign performance analysis.
Plan and schedule SMS campaigns to be sent at a specific date and time.
Send text messages directly from an email client.
Access real-time delivery reports, reply tracking, and unique click reporting to monitor campaign success.
Additional features
Import and manage contact lists, with automatic removal of non-mobile numbers and opt-out handling.
Use merge tags to personalize messages with customer-specific information like names.
Send documents to customers via a tracked link within an SMS message.
Receive messages from customers using dedicated long numbers or short codes with keywords.
Send messages from a branded name to increase recognition and trust.
Send multimedia messages, including images and videos.
Connect with over 1,500 apps to automate SMS workflows without needing a developer.
Features ISO 27001:2013 compliance, SSL/TLS v1.2+ encryption, and UK-based data centres.
Pricing
One-time purchase
Price is £0.049 per credit. 1 credit equals 1 standard 160-character text message.
Source: vendor pricing page →Price is £0.033 per credit. 1 credit equals 1 standard 160-character text message.
Source: vendor pricing page →Contact sales for a custom quote on volumes over 1 million credits.
Source: vendor pricing page →Billed per month (£25pm). For use with shared SMS short codes.
Source: vendor pricing page →Billed per month (£25pm). Provides a dedicated inbound long number.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Reach Interactive
A business text messaging platform for sending bulk SMS to customers. It allows sending from desktop, mobile, or tablet and offers features like an SMS API, link shortening, and inbound numbers.
Reach Interactive Details
Reach Interactive's In-App Market Place
Does Reach Interactive have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
One-time purchase
Price is £0.049 per credit. 1 credit equals 1 standard 160-character text message.
Source: vendor pricing page →Price is £0.033 per credit. 1 credit equals 1 standard 160-character text message.
Source: vendor pricing page →Contact sales for a custom quote on volumes over 1 million credits.
Source: vendor pricing page →Billed per month (£25pm). For use with shared SMS short codes.
Source: vendor pricing page →Billed per month (£25pm). Provides a dedicated inbound long number.
Source: vendor pricing page →Accepted Payment Currencies
GBP
Pros & Cons
- Offers a free trial with 10 free credits to test the platform.
- Provides a comprehensive SMS API with documentation available on GitHub.
- Supports two-way communication with both dedicated long numbers and shared short codes.
- Includes detailed real-time reporting on delivery, replies, and link clicks.
- Platform is entirely cloud-based, accessible from any device with a browser.
- Pricing is based on a credit system, which may be less predictable than a fixed monthly subscription.
- The website primarily lists pricing in GBP, which may be inconvenient for international customers.
- Advanced features like dedicated reply numbers and short codes incur an additional monthly fee.
Reach Interactive's Support Options
Reach Interactive's Alternatives
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Widebot
Widebot is a chatbot software from Widebot designed for automating customer communication. It includes features…
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