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Receptive

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Software Status:Active

About Receptive

Receptive is a product management software from Pendo that helps create impactful products and features by capturing and understanding qualitative feedback at scale. It provides platform, analytics, session replay, feedback, and validation so teams can prioritize and inform their development processes effectively. By analyzing customer feedback, product teams can identify key improvements and ensure that their developments align with user needs. Receptive facilitates a feedback loop that enables teams to make informed decisions based on real user insights, fostering a data-driven approach to product development. Key capabilities: platform analytics session replay feedback validate Best for: product managers and development teams that need to capture customer insights to inform product features.

Receptive Details

Vendor
Pendo
Year Launched
Location
San Francisco, CA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Japanese
Users
Demand Planner, Product Manager, Product Owner, Product Marketing Manager, Product Strategist, Operations Manager.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Demand Planning, Product Management, Product Roadmap, Pendo

Receptive's In-App Market Place

Does Receptive have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

6

Mini Apps

1. Jira Integration: Connect Receptive with Jira to seamlessly sync product feedback and user stories between the two platforms.

2. Slack Integration: Receive real-time notifications and updates on product feedback and roadmap changes directly in your Slack workspace.

3. Salesforce Integration: Integrate Receptive with Salesforce to track customer feedback and product requests in one central location.

4. Zendesk Integration: Easily create and manage support tickets based on customer feedback and feature requests captured in Receptive.

5. Intercom Integration: Capture user feedback and feature requests from Intercom chats and conversations

and prioritize them within Receptive.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$)

Pros & Cons

  • Enables organizations to better understand customer needs and prioritize features based on demand
  • Provides a comprehensive view of product feedback and requests from users
  • Helps teams make data-driven decisions when planning product roadmaps
  • Facilitates collaboration and communication among cross-functional teams
  • Improves product development efficiency by streamlining the feedback and prioritization process.
  • Limited customization options for product roadmaps
  • Steep learning curve for new users
  • Lack of integration with other project management tools
  • Slow response time for customer support
  • Relatively expensive pricing compared to competitors

Receptive's Support Options

Receptive's Alternatives