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RecoMed

by RecoMed · Since 2013
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Active1+ countriesCloud
Quick facts
VendorRecoMed
Year launched2013
StatusActive
Location502 The Landing, 20 Lower Burg Street, Cape Town, South Africa
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About RecoMed

RecoMed is a healthcare software platform from RecoMed that connects users with leading doctors. It provides features such as online appointment booking, medication delivery or collection, and access to over 3000 practitioners so users can easily manage their healthcare needs. The platform supports convenient online consultations and medication orders from South Africa's largest e-pharmacy, allowing for flexible healthcare management. Additionally, RecoMed offers support via email for any inquiries. Key capabilities: online appointment booking medication delivery or collection access to over 3000 practitioners convenient online consultations email support Best for: patients that need to book healthcare services and order medications online efficiently.

RecoMed is an innovative AI-enabled digital healthcare platform based in South Africa that streamlines access to medical services for patients while helping healthcare providers manage appointments and increase visibility. The platform allows users to search for doctors, dentists, and allied health professionals based on specialty, location, insurance coverage, and availability, and to book appointments online 24/7, eliminating the need for phone calls or manual scheduling. Hosting over 3,000 practitioners and facilitating more than 100,000 bookings monthly, RecoMed demonstrates significant reach and adoption, including appointments made outside regular office hours, highlighting its convenience for patients with busy schedules. Beyond patient convenience, the platform offers healthcare providers tools to reduce administrative burdens, integrate with practice management systems, and automate workflows, improving operational efficiency. RecoMed also provides telehealth consultations, enabling remote access to care, and e-pharmacy services, allowing users to upload prescriptions for delivery or collection. Its white-label solutions for insurers, medical aid schemes, and corporate partners help expand reach and embed digital health services into existing ecosystems, enhancing patient engagement.

Pros & Cons

What users like
  • +Improves patient access to care through easy search and booking.
  • +Reduces administrative burden via automated scheduling and system integration.
  • +Increases practice visibility to a broader patient base.
  • +Enhances patient experience with streamlined booking, reminders, and reviews.
What users flag
  • Requires reliable internet and digital devices for effective use.
  • Provider profiles and availability must be kept up to date.
  • Integration with practice management systems may require onboarding effort.
  • Not all providers may offer telehealth, limiting remote access options.
  • Some advanced features may be phased in or limited by partnerships.

Features

Key features

Online Healthcare Booking Marketplace
Lets patients find and book appointments with doctors, dentists, clinics, and allied health professionals anytime.
Telehealth Appointment Support
Enables virtual consultations, expanding access to healthcare remotely.
E‑Pharmacy Services
Allows users to upload prescriptions and choose delivery or collection for medications.
Real-Time Availability and Booking
Displays provider availability so patients can book appointments instantly.
Integrated Practice Management
Connects with clinic systems to sync appointments and patient data for streamlined workflow.
White-Label Solutions for Enterprises
Offers custom branded booking platforms for organisations and medical schemes.
Patient Feedback and Recommendations
Shows reviews to help patients select quality healthcare providers.

Additional features

Doctor and Practitioner Directory
Large searchable directory across various healthcare specialties.
Appointment Scheduling Tools
Lets users schedule, reschedule, or cancel appointments without phone calls.
24/7 Booking Capability
Allows appointments outside normal office hours.
Automated Appointment Reminders
Reduces no-shows by notifying patients of upcoming bookings.
Practice Visibility and SEO Boost
Helps clinics appear in online searches and attract new patients.
Medical Aid Integration
Works with insurance and medical schemes for digital booking experiences.
Performance Insights and Reporting
Provides analytics on booking trends, patient behaviour, and practice performance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

South Africa

Interface languages

English

Billing currencies

RAN

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