About RecordTS
RecordTS is a remote desktop session recording software from TSFactory that supports employee and contractor activity auditing. It combines features such as session recording, playback, and user activity tracking so organizations can maintain compliance and ensure accountability. Trusted by major hospitals, banks, and corporations worldwide, RecordTS provides a comprehensive solution for monitoring remote activities effectively. The platform also includes a secure storage option for recorded sessions and user-friendly access controls to manage permissions. Key capabilities: session recording playback functionality user activity tracking secure storage access controls Best for: organizations that need to audit remote employee and contractor activities.
RecordTS by TSFactory is a powerful, high-performance remote desktop session recording and user activity monitoring (UAM) solution designed for auditing, compliance, and security across small, midsize, and large businesses in regulated sectors like finance and healthcare. The software is noted for its architectural simplicity, facilitating rapid deployment that can have the system up and recording in under 15 minutes. Administration is centralized via the intuitive Web-Based RecordTS Dashboard console, streamlining management and session playback. A key differentiator is its robust, protocol-agnostic functionality, supporting all major environments. Distinctive security features include session encryption, a proprietary "man-in-the-middle" design to prevent user circumvention, and critical data buffering which guarantees no data loss even during temporary database connectivity interruptions. Engineered for reliability and scale, RecordTS maintains a remarkably small system footprint, ensuring reliable and high-speed operation capable of efficiently recording thousands of simultaneous sessions without causing session latency or performance degradation on the host server.
Pros & Cons
- +Purpose-built for remote session recording, offering specialized monitoring capabilities.
- +Seamlessly integrates with Citrix, VMware Horizon, and Azure Virtual Desktop environments.
- +Provides protocol-level capture beyond simple screen recording for deeper auditing.
- +Scalable architecture supports both single server and enterprise-wide deployments.
- +Session video buffering ensures minimal data loss during outages or database downtime.
- −Pricing details are not transparent and require contacting sales.
- −No in-app marketplace or plugin ecosystem for extensibility.
- −No chatbot or live chat support options on the official website.
- −Training options are limited mainly to manuals and documentation.
- −UI and usability details are not highlighted, which may imply a steep learning curve.
Features
Key features
- Protocol-agnostic recording
- Captures remote sessions across RDP, ICA, HDX, and other protocols.
- Centralized management
- Web console for managing recorders, licensing, and session playback.
- Enterprise scalability
- Supports multi-server and large environment deployments.
- Resilient recording
- Session buffering ensures no data loss during network or DB issues.
- Virtualization/cloud integration
- Works with Citrix, VMware Horizon, and Azure WVD environments.
Additional features
- Session recording
- Records remote sessions on Windows servers, workstations, and VMs.
- Protocol capture
- Tracks protocol traffic including actions beyond screen activity.
- Metadata logging
- Stores session details like usernames, IPs, and timestamps.
- Video buffering
- Maintains recording continuity during disruptions.
- Web console
- Provides centralized dashboard for viewing and managing sessions.
- Playback & export
- Sessions viewable via WebPlayer or exportable to video formats.
- License management
- Supports subscription and perpetual licenses with license service.
- Cloud/virtualization support
- Compatible with Azure WVD, Citrix, VMware Horizon.
- Scalability
- Architecture supports both small and enterprise deployments.
- Auditing/compliance
- Provides evidence trails for security, auditing, and compliance needs.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About RecordTS
RecordTS is a remote desktop session recording software from TSFactory that supports employee and contractor activity auditing. It combines features such as session recording, playback, and user activity tracking so organizations can maintain compliance and ensure accountability. Trusted by major hospitals, banks, and corporations worldwide, RecordTS provides a comprehensive solution for monitoring remote activities effectively. The platform also includes a secure storage option for recorded sessions and user-friendly access controls to manage permissions. Key capabilities: session recording playback functionality user activity tracking secure storage access controls Best for: organizations that need to audit remote employee and contractor activities.
RecordTS Details
RecordTS's In-App Market Place
Does RecordTS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($), CHF (CHF), SEK (kr), NZD ($), KRW (₩), SGD ($)
Pros & Cons
- Purpose-built for remote session recording, offering specialized monitoring capabilities.
- Seamlessly integrates with Citrix, VMware Horizon, and Azure Virtual Desktop environments.
- Provides protocol-level capture beyond simple screen recording for deeper auditing.
- Scalable architecture supports both single server and enterprise-wide deployments.
- Session video buffering ensures minimal data loss during outages or database downtime.
- Pricing details are not transparent and require contacting sales.
- No in-app marketplace or plugin ecosystem for extensibility.
- No chatbot or live chat support options on the official website.
- Training options are limited mainly to manuals and documentation.
- UI and usability details are not highlighted, which may imply a steep learning curve.
RecordTS's Support Options
Email Address
support@tsfactory.comContact
+1 866 344-6267Community Forums
https://www.tsfactory.com/forums/