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About RecordTS

RecordTS is a remote desktop session recording software from TSFactory that supports employee and contractor activity auditing. It combines features such as session recording, playback, and user activity tracking so organizations can maintain compliance and ensure accountability. Trusted by major hospitals, banks, and corporations worldwide, RecordTS provides a comprehensive solution for monitoring remote activities effectively. The platform also includes a secure storage option for recorded sessions and user-friendly access controls to manage permissions. Key capabilities: session recording playback functionality user activity tracking secure storage access controls Best for: organizations that need to audit remote employee and contractor activities.

RecordTS Details

Vendor
TSFactory
Year Launched
2009
Location
421 Fayetteville Street, Suite 1100 – #2103, Raleigh, North Carolina, 27601, United States
Deployment
cloud, on premise, windows
Training Options
live online
Countries Served
All Countries
Languages
English, German, Spanish, French, Italian, Dutch, Portuguese, Russian, Polish, Japanese, Chinese, Korean
Users
Enterprises, IT security teams, Compliance officers, Citrix/VMware/Windows admins, Auditors, Risk management teams, Regulated organizations
Industries Served
Banking and financial services, Healthcare, Government and public sector, Insurance, Corporate enterprises, IT and cybersecurity organizations
Tags
Employee Monitoring, RecordTS, TerminalWork

RecordTS's In-App Market Place

Does RecordTS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($), CHF (CHF), SEK (kr), NZD ($), KRW (₩), SGD ($)

Pros & Cons

  • Purpose-built for remote session recording, offering specialized monitoring capabilities.
  • Seamlessly integrates with Citrix, VMware Horizon, and Azure Virtual Desktop environments.
  • Provides protocol-level capture beyond simple screen recording for deeper auditing.
  • Scalable architecture supports both single server and enterprise-wide deployments.
  • Session video buffering ensures minimal data loss during outages or database downtime.
  • Pricing details are not transparent and require contacting sales.
  • No in-app marketplace or plugin ecosystem for extensibility.
  • No chatbot or live chat support options on the official website.
  • Training options are limited mainly to manuals and documentation.
  • UI and usability details are not highlighted, which may imply a steep learning curve.

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