Recurly logo

Recurly

by Recurly · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorRecurly
Year launched2009
StatusActive
Location201 Spear Street, Suite 1100 San Francisco, CA 94105
Countries servedGlobal
Languages1
Integrations49+
Free tierN/A
Free trialYES
Contact salesYES

About Recurly

Recurly is a subscription management software from Recurly that provides recurring billing solutions for businesses. It includes subscription lifecycle management, tools for boosting subscription sales on platforms like Shopify, and features to drive upsells, retention, and product adoption, so businesses can effectively manage and grow their subscriber base. Recurly supports integration with leading ERP and CRM systems, ensuring that it fits smoothly into existing infrastructure. This platform is designed for high-volume digital commerce, making it suitable for growth-focused teams. Key capabilities: subscription lifecycle management sales boosting on Shopify upsell and retention tools subscriber insights CRM and ERP integration Best for: businesses that need effective management of their subscription services.

Recurly is a comprehensive subscription management platform that empowers businesses to streamline their recurring billing processes, enhance customer experiences, and drive revenue growth. Its intuitive user interface and robust feature set make it a valuable tool for companies of all sizes, from startups to established enterprises. Key features include flexible billing cycles, multiple payment options, robust fraud prevention, and customizable customer experiences. Recurly's advanced revenue recognition capabilities ensure compliance with complex accounting standards, while its detailed reporting and analytics tools provide valuable insights into business performance. The platform's seamless integration with popular e-commerce platforms, payment gateways, and marketing automation tools further enhances its versatility and flexibility. One of the standout features of Recurly is its commitment to customer support. The knowledgeable and responsive support team is available to assist users with any questions or issues, ensuring a smooth and efficient experience. Additionally, Recurly offers a wealth of resources, such as documentation, tutorials, and a developer community, to empower users to maximize the platform's potential.

Pros & Cons

Pros
  • Easy-to-use and intuitive interface.
  • Exceptional customer support, responsive and thorough.
  • Versatile subscription management with customizable plans.
  • Seamless integration with existing tools and systems.
  • Strong invoicing features, helping businesses close deals without upfront credit card info.
Cons
  • Annoying frequent 2-step verification requests during re-login.
  • Clunky integration with certain third-party tools (e.g., GoCardless).
  • Slow rollout of new features, leading to delays in expected functionalities.
  • Lack of tooltips or guides for navigating key business-impact features.
  • Multiple invoices generated when processing refunds, instead of updating the original invoice.

Features

Key features

1. Recurring Billing

Automates subscription billing cycles with customizable options.

2. Churn Management

Identifies and addresses customer churn with data-driven strategies.

3. Revenue Recognition

Simplifies compliance with financial reporting standards.

4. Subscriber Management

Centralized dashboard for managing customer subscriptions.

5. Payments Orchestration

Multi-gateway and multi-currency support for global payments.

Additional features

1. Plans, Pricing & Promotions

Create flexible subscription plans, discounts, and add-ons.

2. Coupons & Discounts

Manage promotional campaigns with built-in coupon systems.

3. Trial Management

Tools for offering and managing free trials.

4. Gift Subscriptions

Enable users to purchase and gift subscriptions.

5. Item Catalog

Organize and track subscription-based items.

6. Reporting & Analytics

Real-time insights on subscription trends and customer behavior.

7. Security & Compliance

Meets global standards for data protection and financial compliance.

8. Partner Ecosystem

Integrates with various tools and platforms to expand functionality.

9. Revenue Optimization

Maximizes earnings with pricing and engagement strategies.

10. Global Expansion Tools

Features for international growth, such as tax compliance and currency support.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 249/mo
billed monthly

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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