About Refund Retriever
A shipment auditing service that automatically detects shipping issues with carriers like UPS and FedEx, applies for refunds on late deliveries or billing errors, and verifies the credits appear in the user's account.
Refund Retriever is a shipment auditing service for businesses that use FedEx and UPS. The platform automatically monitors all shipments to identify service failures, such as late deliveries and billing errors, and then files for refunds on the customer's behalf. It also provides detailed analytics reports, warnings about potential shipping issues, and assistance with carrier contract negotiations. The service integrates with several e-commerce platforms. Pricing is based on a percentage of the successfully recovered refunds, with no setup or monthly fees. The company was founded in 2006 and serves businesses that ship parcels.
Pros & Cons
- Automatically audits FedEx and UPS invoices for refund opportunities.
- Pricing is performance-based, charging a percentage of recovered funds.
- Provides detailed shipping analytics and reports at no extra cost.
- Offers assistance with carrier contract negotiations.
- No setup fees, monthly fees, or long-term contracts.
- Pricing is a percentage of savings, which may be costly for high-volume shippers.
- The service is primarily focused on FedEx and UPS, with no support for DHL mentioned.
Features
Key features
Automatically detects issues with shipments, applies for refunds, and verifies credits appear in your account.
Monitors deliveries for late delivery guarantees and other factors that warrant refunds.
Provides 24/7 access to detailed reports covering all aspects of shipping activity to help make better decisions.
Analyzes shipping costs, zones, and weights to highlight savings potential in carrier contracts.
Offers LTL and truckload freight services in partnership with Freight Cowboy.
Additional features
Provides a solution to check inventory lifecycles and secure reimbursements for improperly handled items on Amazon FBA.
Highlights potential issues such as third-party shipping on your account or potential gross overcharges.
Ensures that refunds from FedEx and UPS are credited directly back to the user's carrier account.
Offers industry insight on lowering shipping costs and strengthening parcel management through a blog and other resources.
Pricing
One-time purchase
Fee is 50% of successfully disputed and credited refunds.
Source: vendor pricing page →Fee is 45% of successfully disputed and credited refunds.
Source: vendor pricing page →Fee is 40% of successfully disputed and credited refunds.
Source: vendor pricing page →Custom percentage of refunds recovered. Contact sales for details.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Refund Retriever
A shipment auditing service that automatically detects shipping issues with carriers like UPS and FedEx, applies for refunds on late deliveries or billing errors, and verifies the credits appear in the user's account.
Refund Retriever Details
Refund Retriever's In-App Market Place
Does Refund Retriever have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
One-time purchase
Fee is 50% of successfully disputed and credited refunds.
Source: vendor pricing page →Fee is 45% of successfully disputed and credited refunds.
Source: vendor pricing page →Fee is 40% of successfully disputed and credited refunds.
Source: vendor pricing page →Custom percentage of refunds recovered. Contact sales for details.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Automatically audits FedEx and UPS invoices for refund opportunities.
- Pricing is performance-based, charging a percentage of recovered funds.
- Provides detailed shipping analytics and reports at no extra cost.
- Offers assistance with carrier contract negotiations.
- No setup fees, monthly fees, or long-term contracts.
- Pricing is a percentage of savings, which may be costly for high-volume shippers.
- The service is primarily focused on FedEx and UPS, with no support for DHL mentioned.
Refund Retriever's Support Options
Email Address
info@refundretriever.comContact
800-441-8085Refund Retriever's Alternatives
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