About Remassis
A HIPAA-compliant patient engagement platform that automates routine office tasks like appointment reminders, intake forms, and review collection through two-way texting and encrypted messaging.
Remassis is a specialized patient engagement and practice growth platform designed to automate administrative workflows while maintaining a personal touch. By leveraging two-way texting and automated nudges, the platform helps medical practices reduce front-desk burden, improve patient retention, and streamline communication. Key capabilities include HIPAA-compliant messaging, automated appointment reminders, digital intake forms, and reputation management tools that encourage patients to leave reviews. The platform is particularly notable for its 'no-app-download' approach for patients, which lowers the barrier to engagement. It integrates with existing EHR/EMR systems to ensure clinical context is maintained across communications. While the platform offers robust automation, it remains flexible enough to allow providers to choose whether messages are handled by staff or routed directly to them. Pricing starts at $100 per month, and the service includes support via email and phone, with a free trial available for new practices.
Pros & Cons
- Patients do not need to download an app to communicate with the practice.
- Automated workflows significantly reduce time spent on routine administrative tasks.
- HIPAA-compliant texting ensures secure transmission of protected health information.
- Seamless integration with existing EHR systems maintains longitudinal patient records.
- Pricing for advanced tiers or enterprise-level features is not fully transparent on the website.
- Requires a paid plan to access the mobile applications for staff.
Features
Key features
Enables secure, HIPAA-compliant communication between staff and patients using the office's existing business number.
Reduces no-shows by automatically sending appointment nudges and notifications to patients.
Allows patients to complete pre-visit forms and surveys directly from their mobile devices.
Automates review requests to Google and Facebook to help practices build their online presence.
Launches video visits directly from text links without requiring patients to download apps or remember portal logins.
Additional features
Incentivizes staff performance through leaderboards and transparent feedback collection.
Streamlines medication management by allowing patients to request refills via text.
Facilitates the exchange of insurance cards, patient education materials, and images securely.
Syncs patient conversations directly into the patient chart within standard and custom EHR/EMR systems.
Collects patient feedback and payments through automated text-based workflows.
Provides access for providers and staff via web browsers, iOS, and Android applications.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About Remassis
A HIPAA-compliant patient engagement platform that automates routine office tasks like appointment reminders, intake forms, and review collection through two-way texting and encrypted messaging.
Remassis Details
Remassis's In-App Market Place
Does Remassis have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
11
Mini Apps
1. Appointment Scheduling: Allows patients to easily schedule appointments with healthcare providers through the Remassis platform.
2. Telehealth Integration: Enables healthcare providers to conduct virtual appointments and consultations with patients directly within the Remassis software.
3. Medication Reminders: Sends automated reminders to patients to take their medications on time and track their medication adherence.
4. Health Tracker: Allows patients to log and track their health metrics
such as blood pressure
blood sugar levels
and weight
within the Remassis platform.
5. Patient Portal: Provides patients with secure access to their health records
appointment history
and communication with healthcare providers through the Remassis software.
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), SGD (S$), MXN (Mex$), NZD (NZ$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), RUB (₽).
Pros & Cons
- Patients do not need to download an app to communicate with the practice.
- Automated workflows significantly reduce time spent on routine administrative tasks.
- HIPAA-compliant texting ensures secure transmission of protected health information.
- Seamless integration with existing EHR systems maintains longitudinal patient records.
- Pricing for advanced tiers or enterprise-level features is not fully transparent on the website.
- Requires a paid plan to access the mobile applications for staff.
Remassis's Support Options
Email Address
care@remassis.comContact
+1 (434) 260-0204Documentation
https://docs.bluzelle.com/Community Forums
https://community.bluzelle.com/Live Chat
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