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Software Status:Active

About RemOnline

RemOnline is a computer repair shop software from RemOnline that helps manage repairs, parts, payments, and more in one platform. It includes features such as repair ticketing, workflow management, and payment processing so that repair shops can improve their operations. This software is designed for computer repair shops of any size, providing an all-in-one solution to simplify daily tasks and improve efficiency. Additionally, it allows businesses to try it free, making it accessible for small businesses and service-oriented enterprises. Key capabilities: repair ticketing workflow management payment processing parts management reporting tools Best for: computer repair shops that need to manage repairs and simplify operations effectively.

RemOnline Details

Vendor
RemOnline
Year Launched
2011
Location
10 Aberdeen Street, Fredericton, NB, Canada
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Portuguese, Polish, Russian
Users
Computer repair technicians, Electronics repair specialists, Mobile phone repair technicians, IT service providers, Field service technicians, Retail store managers, Business owners in the repair industry
Industries Served
Computer repair shops, Electronics repair businesses, Mobile phone repair services, IT support and service centers, Appliance repair companies, Automotive service and repair, Watch and jewelry repair businesses
Tags
Computer Repair Shop, RemOnline

RemOnline's In-App Market Place

Does RemOnline have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Eur (€)

Pros & Cons

  • Workflow Management: Provides the ability to move work through different status markers, aiding in managing large volumes of tasks.
  • Customer Notifications: The app allows for simple customer notifications, keeping clients informed.
  • All-in-One Package: It does everything and is easy to use, with the ability to edit multiple sections to suit different business needs.
  • Fast Support: Users have praised the fast support and ease of use on both computer and mobile platforms.
  • Great for Small Businesses: Ideal for small businesses, providing comprehensive features for daily operations.
  • Expensive Features: Some features are only available in higher-priced plans, which may be a concern for budget-conscious users.
  • Slow Performance: At times, the software can be slow, particularly when downloading photos or documents.
  • Poor Analytics: The reporting functionality is lacking, making it difficult to export data and use tools like PowerBI.
  • Manual Payment Process: Users have to manually pay monthly, which could benefit from a direct debit option.

RemOnline's Support Options

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