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Remote Shine

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About Remote Shine

Remote Shine is a software platform from Remote Shine - ConnectWise that provides remote desktop support. It combines a FREE 30-day trial, the Return of Shine Girl, and the launch of new websites so users can the platform offers full capabilities of the platform. This software enables IT professionals and support teams to manage remote connections efficiently, offering tools for troubleshooting and managing devices. Key capabilities: remote access multi-user support device management real-time chat session recording Best for: IT support teams that need reliable solutions for remote assistance and device management.

Remote Shine Details

Vendor
Remote Shine - ConnectWise
Year Launched
Location
Tampa, Florida
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic.
Users
Administrators, Technicians, Dispatchers, Field Agents
Industries Served
Healthcare, Education, Finance, Retail
Tags
Field Service Management, Remote Shine, ConnectWise, remote work, service industry, scheduling, dispatching, mobile workforce

Remote Shine's In-App Market Place

Does Remote Shine have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. ConnectWise Manage: Manage all your client information

service tickets

and billing in one comprehensive platform.

2. ConnectWise Automate: Automate various IT tasks and processes to streamline operations and increase efficiency.

3. ConnectWise Control: Remote access and support tool for providing technical assistance to clients from anywhere.

4. ConnectWise Sell: Create professional quotes and proposals for clients with seamless integration with ConnectWise Manage.

5. BrightGauge: Dashboard and reporting tool that allows you to visualize key metrics and KPIs from ConnectWise data.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), CHF (CHF)

Pros & Cons

  • Seamless integration with ConnectWise
  • Decreased response times for service requests
  • Improved communication with field technicians
  • Real-time updates on job progress
  • Enhanced tracking and reporting capabilities
  • Increased customer satisfaction through better service delivery
  • Improved efficiency in scheduling and dispatching tasks
  • Limited integration with other software platforms
  • Steep learning curve for new users
  • Lack of advanced reporting features
  • Inconsistent customer support responsiveness
  • Inability to customize certain features to meet specific business needs

Remote Shine's Support Options

Remote Shine's Alternatives