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RepairDesk

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Software Status:Active

About RepairDesk

RepairDesk is a repair shop management software from RepairDesk that helps businesses manage their repair processes effectively. It includes inventory management, customer relationship management, and invoicing features so that users can maintain organized operations. RepairDesk supports multiple repair workflows and provides detailed reporting options for better decision-making. Additionally, it offers a user-friendly interface and integration with various payment platforms to facilitate transactions. Key capabilities: inventory tracking customer management invoicing reporting multi-location support Best for: small to medium-sized repair shops that need a comprehensive solution for handling repairs and customer interactions.

RepairDesk Details

Vendor
RepairDesk
Year Launched
2015
Location
108 W 13th St Wilmington, DE 19801
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, Spanish, Dutch, German, Italian, Portuguese, Russian, Chinese.
Users
Repair Technicians, Store Managers, Inventory Specialists, Customer Service Reps, Business Owners, Sales Associates, IT Administrators
Industries Served
Cell Phone Repair, Computer Repair, Jewelry Repair, Watch Repair, Mail-in Repair, Drone Repair, Power Tools, Bicycle Repair
Tags
Repair Shop Management, Point of Sale, Inventory Tracking, Payment Integration, Unified Communications, Repair Tickets, Business Analytics, Employee Oversight, Customer Notifications, Multi-Store Support

RepairDesk's In-App Market Place

Does RepairDesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), AED (د.إ), CHF (Fr), SGD (S$), HKD (HK$), SEK (kr), NZD (NZ$), KRW (₩), THB (฿), BRL (R$), RUB (₽)

Pros & Cons

  • High-Quality Photo Documentation – Easy pre & post-repair photo uploads for records.
  • Good Customer Support – Some users praised responsiveness and assistance.
  • Multiple Integrations – Works with QuickBooks, Xero, Square, Zapier, etc.
  • Customizable & Feature-Rich – Strong functionality for repair business workflows.
  • Good Value for Money – Offers useful features at a reasonable price.
  • Frequent Bugs – Users reported persistent technical issues.
  • Limited Tech Support Availability – Support not always available during business hours.
  • Steep Learning Curve – Some advanced functions require training.
  • Integration Challenges – Difficulties connecting with multiple suppliers.
  • Upload Issues – Some users experienced unexpected data changes.

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