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Resco Field Service

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Software Status:Active

About Resco Field Service

Resco Field Service is a mobile platform from Resco that supports field service operations. It provides offline work capabilities, fast data synchronization, and capable tools for frontline workers so that organizations can maintain productivity even in remote locations. Designed for compatibility with Microsoft Dynamics 365 and Salesforce, Resco Field Service caters to over 800 enterprise and corporate clients. The software allows users to access critical information and perform tasks without the need for an internet connection, which is particularly beneficial in areas with unreliable connectivity. Key capabilities: offline work fast data sync mobile solutions customer support multilingual support (EN, DE, FR, NL) Best for: field service teams that need reliable mobile access to operational data.

Resco Field Service Details

Vendor
Resco
Year Launched
1999
Location
Boston, Massachusetts
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries.
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch, Russian, Czech, Chinese (Simplified), Slovak
Users
Field Technician, Project Manager, Dispatch Coordinator, Customer Service Representative, Field Service Supervisor.
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Construction, Utilities, Transportation, Hospitality, Government, Agriculture, Real Estate, IT Services, Telecom.
Tags
Field Service Management, Mobile Workforce Management, Field Service Automation, Work Order Management, Dispatch Management

Resco Field Service's In-App Market Place

Does Resco Field Service have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), RUB (₽), INR (₹), BRL (R$), ZAR (R), MXN (Mex$), SGD (S$)

Pros & Cons

  • Exceptional offline capabilities allow field technicians to work entirely without network connection.
  • High customisability via no-code/low-code tools means workflows can be adapted quickly.
  • Strong analytics and reporting allow back-office teams to track performance and assets.
  • The vendor is responsive and known for good support during implementation and rollout.
  • Useful for remote or regulated industries thanks to offline, inspection and asset management modules.
  • Enables reduced paperwork and improved data accuracy by digitising field workflows.
  • Scalable design supports both small teams and large enterprises with many users.
  • Initial setup and configuration can be complex and time-consuming for non-technical users.
  • Because it is very feature-rich, the user interface can feel overwhelming for new users.
  • Some workflows and niche use-cases require custom development rather than out-of-the-box support.
  • Because heavy functionality exists, very small teams or simple field operations may find it over-engineered.
  • Device resource demands are higher, meaning older hardware may struggle with the app.

Resco Field Service's Support Options

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