About ResEasy
A restaurant reservation and management software for handling online bookings, waitlists, table management, and events. It operates on iOS, Android, Mac, and Windows devices, and offers integrations with various POS systems.
ResEasy is a comprehensive restaurant management platform by ResoSolutions, designed to streamline front-of-house operations. It provides tools for online reservations, waitlist management, table seating, and event booking. The software is device-agnostic, running on iOS, Android, Windows, and Mac platforms, ensuring all staff are synchronized in real-time. Key features include a guest CRM, server rotation management, and online ordering capabilities. ResEasy offers integrations with numerous Point of Sale (POS) systems like Aloha, Micros, and Square. Pricing is subscription-based with two main tiers, 'Pro' and 'Ultimate', billed monthly with a discount for annual payment. A 14-day free trial is available without a credit card. Support is provided via a help desk, email, and phone.
Pros & Cons
- Runs on a wide range of devices including iOS, Android, Windows, and Mac.
- Offers a 14-day free trial without requiring a credit card.
- Integrates with a variety of common restaurant POS systems.
- Includes unlimited users and devices on all paid plans.
- Provides free SMS messaging for North American clients for reservations and waitlists.
- Pricing is only published in USD and CAD, which may be inconvenient for international customers.
- Advanced features like POS integration and API access are restricted to the more expensive 'Ultimate' plan.
- Extra fees are charged for hosting more than a few events per month on standard plans.
Features
Key features
Allows guests to book tables online through a web widget, with options for credit card holds or deposits to reduce no-shows.
Provides a visual, drag-and-drop table map for managing seating, guest status, and multiple seating areas.
Handles walk-ins and call-ahead seating with system-generated wait time metrics and SMS notifications for guests.
Create and manage special events with independent availability, time slots, and capacity parameters.
Maintains a detailed guest profile with contact information, reservation history, and preferences.
Allows for easy setup of server sections and management of server rotation.
Syncs table statuses, online orders, and inventory with multiple Point of Sale systems.
Provides a module for restaurants to manage online food ordering for pickup or delivery.
Additional features
Activity is instantly synchronized across all connected devices, including iOS/Android tablets and phones, and Mac/Windows computers.
Securely process credit card holds, deposits, and prepayments for reservations and ticketed events.
Send and receive SMS messages with guests for reservation confirmations and waitlist updates.
Offers standard and advanced reporting to monitor operations and make data-driven decisions.
Uses a caller's phone number to automatically pull up their guest profile.
The platform is available in multiple languages to support diverse restaurant environments.
Includes free SMS messaging for North American customers for reservations and waitlists.
Pricing
Monthly plans
- Unlimited Users
- Free SMS Messaging (North America)
- On-line Web Reservations
- Integrated credit card holds & deposits
- Server section and rotation management
- Standard Reporting
- 2 free events per month
- All Pro features
- Advanced Reporting
- Customizable guest text messaging
- API Integration Option
- Custom branding of guest emails
- POS integration
- 5 free events per month
- All Ultimate features
- Discounts for 10+ licenses
For 10+ licenses. Includes all Ultimate features plus discounts on the number of licenses.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About ResEasy
A restaurant reservation and management software for handling online bookings, waitlists, table management, and events. It operates on iOS, Android, Mac, and Windows devices, and offers integrations with various POS systems.
ResEasy Details
ResEasy's In-App Market Place
Does ResEasy have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited Users
- Free SMS Messaging (North America)
- On-line Web Reservations
- Integrated credit card holds & deposits
- Server section and rotation management
- Standard Reporting
- 2 free events per month
- All Pro features
- Advanced Reporting
- Customizable guest text messaging
- API Integration Option
- Custom branding of guest emails
- POS integration
- 5 free events per month
- All Ultimate features
- Discounts for 10+ licenses
For 10+ licenses. Includes all Ultimate features plus discounts on the number of licenses.
Source: vendor pricing page →Accepted Payment Currencies
USD, CAD
Pros & Cons
- Runs on a wide range of devices including iOS, Android, Windows, and Mac.
- Offers a 14-day free trial without requiring a credit card.
- Integrates with a variety of common restaurant POS systems.
- Includes unlimited users and devices on all paid plans.
- Provides free SMS messaging for North American clients for reservations and waitlists.
- Pricing is only published in USD and CAD, which may be inconvenient for international customers.
- Advanced features like POS integration and API access are restricted to the more expensive 'Ultimate' plan.
- Extra fees are charged for hosting more than a few events per month on standard plans.
ResEasy's Support Options
Email Address
support@resosolutions.comContact
(888) 782-3638Documentation
https://help.resosolutions.com/ResEasy's Alternatives
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