Reservation Platform logo

Reservation Platform

by Oddle · Since 2014
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorOddle
Year launched2014
StatusActive
LocationPte Ltd 67 Ayer Rajah Crescent, #06-18, Singapore 139950
Countries servedGlobal
Languages3
Integrations
Free tier
Free trialYES
Contact salesYES

About Reservation Platform

Oddle Reserve is a reservation platform from Oddle that reduces no-shows, drives return visits, and connects smoothly with CRM and loyalty tools. It combines reservation management, customer insights, and flexible booking options to help restaurants grow their business without incurring additional costs. Designed specifically for the food and beverage industry, Oddle Reserve supports accepting reservations on the terms, simplifying the process for both operators and customers. The platform has no monthly fees and no long-term contracts, making it accessible for all types of restaurants. Key capabilities: reservation management customer insights CRM integration loyalty program support flexible booking options Best for: restaurant owners who need effective reservation management and customer retention solutions.

Reservation Platform is a comprehensive software solution designed to streamline the booking process for restaurants, helping them manage reservations, customer data, and overall restaurant operations efficiently. One of the standout features is its user-friendly interface, which allows restaurant staff to easily navigate through the system and make quick updates to reservations. The design is clean and intuitive, with clear menus and options that enhance the overall user experience. The core functionalities that set it apart from competitors include its robust reservation management system, which allows restaurants to track reservations, manage waitlists, and optimize seating arrangements. When it comes to performance, it excels in speed and efficiency, particularly when handling large datasets and complex operations. The software is reliable and stable, ensuring that restaurant staff can rely on it to manage their day-to-day tasks effectively. In terms of integration, itseamlessly connects with other tools and platforms, making it easy for restaurants to incorporate it into their existing workflow.

Pros & Cons

What users like
  • +Cost-Effective: Eliminates hefty monthly fees with a pay-as-you-go model.
  • +Comprehensive Feature Set: Offers a suite of tools beyond reservations, including CRM and marketing.
  • +User-Friendly Interface: Multiple views for efficient table and reservation management.
  • +Enhanced Customer Engagement: Automated communications and feedback collection.
What users flag
  • Limited Integrations: Currently, only integrates with Google Reserve.
  • Language Support: Limited to English and Traditional Chinese (Taiwan).
  • No Dedicated Mobile App: Lacks a standalone mobile application for on-the-go management.
  • Limited Customization: Customization options may be limited compared to other platforms.

Features

Key features

**Pay-As-You-Go Pricing**
Only pay for reservations you accept, eliminating hefty monthly fees.
**Table Management Views**
Manage reservations with List, Timeline, Table, and Mobile views.
**Secure Booking System**
Utilize credit card holds and upfront payments to reduce no-shows.
**Automated Customer Engagement**
Send reservation reminders and thank-you messages via SMS or email.

Additional features

*Customizable Reservation Page**
Tailor your reservation interface to match your brand.
**Virtual Lounge**
Showcase your restaurant's key information on a single page.
**Survey Tool**
Collect guest feedback through customizable satisfaction surveys.
**Email Marketing System**
Retain customers and grow revenue with remarketing campaigns.
**CRM & Customer Intelligence**
Gain actionable insights into customer behavior and preferences.
**Oddle Eats Network**
Tap into a network of food enthusiasts to expand your reach.
**Payment Terminal Integration**
Process offline payments seamlessly.
**Loyalty Program**
Reward repeat customers and encourage loyalty.
**Automated Status Management**
Effortlessly update and track reservation statuses.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
10
Billing currencies

Interface languages

English JapaneseChinese (Simplified)Korean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇴NOK

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