ReservationKey logo

ReservationKey

by ReservationKey, LLC · Since 2007
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ActiveAvailable globally
Quick facts
VendorReservationKey, LLC
Year launched2007
StatusActive
LocationN/A
Countries servedGlobal
Languages18
Integrations13+
Free tier
Free trial
Contact sales

About ReservationKey

ReservationKey offers software tools from ReservationKey - Cloudbeds to support day-to-day operational needs. The linked pages have restricted access, making vendor verification necessary for detailed claims. Key capabilities: Configurable settings and roles Core workflow management Data export and backup Integration support Best for: organizations seeking centralized process management and reporting.

ReservationKey is an all-in-one reservation software designed to simplify and streamline the operations of hospitality businesses, including hotels, B&Bs, vacation rentals, resorts, campgrounds, and even vehicle or boat rentals. Its standout feature is the ability to take commission-free bookings directly through your website, with seamless integration into popular platforms like WordPress, Wix, and Squarespace. This makes it particularly attractive for small to medium-sized businesses looking to maintain control over their reservations while avoiding high third-party fees. The software also includes a robust channel manager with connections to hundreds of OTAs, giving businesses flexibility in managing multiple booking platforms efficiently. Beyond booking management, ReservationKey offers a comprehensive property management system. Users can automate routine tasks such as housekeeping scheduling, calendar management, and reporting on income and expenses. Payment processing is also fully integrated, supporting popular gateways like PayPal, Stripe, Square, and Authorize.Net, making transactions smooth and secure. The platform’s customization options, including modern booking page themes and a new media library for image management, enhance the overall guest experience while maintaining brand consistency.

Pros & Cons

What users like
  • +ReservationKey is very easy to learn and set up, making it ideal for small hospitality businesses.
  • +The software allows commission-free bookings directly on your website, saving significant costs.
  • +Automated property management tools streamline housekeeping, calendar, and staff scheduling tasks.
  • +Customizable booking pages and modern themes enhance guest experience and website consistency.
  • +Channel manager integrations provide connectivity to hundreds of OTAs or free iCal connections.
What users flag
  • Some features like adjusting daily rates or minimum nights per room can be slightly cumbersome.
  • Live chat or direct phone support is limited, which can delay problem resolution for urgent issues.
  • The internal forum can feel clunky and may not always provide the most intuitive navigation.
  • Flexing rates through certain third-party channel managers can be challenging and limited.
  • Minor learning curve exists for new users to fully understand all advanced functionalities.

Features

Key features

Booking Engine
Take commission-free reservations directly on your website with seamless integration into WordPress, Wix, and Squarespace
Channel Manager
Connect to hundreds of OTAs or use free iCal connections for Airbnb and VRBO
Payment Processing
Collect payments easily through integrated gateways like PayPal, Stripe, Square, and Authorize.Net
Property Management System
Automate operations including housekeeping, calendar management, and reporting
Comprehensive Reporting
Track income, expenses, taxes, and staff activities efficiently
Customizable Booking Pages
Modern, responsive themes with flexible design options
Media Library
Upload, organize, and manage images across your account for better guest experience
Members-Only Access
Password-protect booking pages for private clubs or associations

Additional features

Internal Calendar
Fully customizable calendar to manage reservations and staff schedules
Reservation Manager
Manage bookings, cancellations, and guest communications easily
Responsive Themes
Booking pages adapt to all devices with flexible layout options
Rooms Management Software
Manage multiple rooms or units efficiently with clear overviews
Integrated Text Messaging
Communicate with guests directly through the system
Maps on Booking Pages
Add interactive maps to help guests locate your property
Automation Tools
Streamline repetitive tasks like check-ins, notifications, and updates
Housekeeping Management
Track tasks, schedules, and turnovers to save time and reduce errors
Price Point Optimization
Real-time price optimization engine to maximize revenue and occupancy
QuickBooks Integration
Manage cash flow, payroll, and payments in one platform
Remote Lock Integration
Generate and track property access codes from your dashboard
ResortCleaning.com Integration
Manage housekeeping tasks for vacation rentals efficiently
Customizable Staff Logins
Track staff activities with multiple login permissions
Full Range of Reports
Generate financial, occupancy, and operational reports
Video Library
Access tutorials and walkthroughs for software features
Support Portal
Internal forum for user questions and assistance

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
18
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseSwedishDanishNorwegianFinnishRussianChinese (Simplified)JapaneseKoreanArabicTurkishIndonesian

Billing currencies

🇺🇸USD

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