Resonant logo

Resonant

by iPipeline · Since 1995
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ActiveAvailable globallyCloud
Quick facts
VendoriPipeline
Year launched1995
StatusActive
Location1111 Old Eagle School Road Suite 250 Wayne, PA 19087
Countries servedGlobal
Languages2
Integrations1+
Free tier
Free trial
Contact salesYES

About Resonant

Resonant is an automated underwriting software platform from iPipeline that helps carriers automate and digitize underwriting workflows to speed up delivery. It combines customer portal features, support for multiple regions, and automated workflow capabilities so carriers can underwrite more policies in less time. The software facilitates a more efficient underwriting process by providing tools that simplify policy management and case handling. Resonant works smoothly with existing systems, allowing for quick integration and adaptability. Key capabilities: Customer Portal Automated Workflows Multi-Region Support Policy Management Case Handling Best for: insurance carriers that need to improve the efficiency of their underwriting processes.

Resonant is a powerful decision support software designed specifically for insurance policy management. Its standout features include advanced analytics capabilities, real-time data processing, and predictive modeling tools. The software aims to streamline the decision-making process for insurance providers, leading to more accurate risk assessment and improved policy pricing. The user interface of Resonant is intuitive and user-friendly, with a clean design that allows for easy navigation. The dashboard provides a comprehensive overview of key metrics and data points, making it simple for users to track performance and make informed decisions. Unique design elements such as customizable widgets and drag-and-drop functionality enhance the overall user experience, enabling users to customize their workspace to meet their specific needs. One of the core functionalities that sets Resonant apart from its competitors is its ability to handle large datasets with speed and efficiency. The software's advanced algorithms and machine learning capabilities enable it to process complex operations quickly and accurately, allowing insurance providers to analyze vast amounts of data in real-time.

Pros & Cons

What users like
  • +Helps Underwrite Faster and Smarter
  • +Automates key processes and delivers more policies in less time with reduced manual intervention.
  • +Business‑Driven Configuration
  • +Non-technical users can modify rules and workflows without coding, boosting agility and reducing IT dependency.
  • +Rich Vendor Ecosystem
  • +Integrates with numerous evidence and data sources to support accurate and instant underwriting decisions.
  • +Comprehensive Underwriting Toolset
  • +Includes case management, guideline editing, decision engine, correspondence generation, and analytics in one package.
  • +Operational Visibility & Compliance
  • +Offers real-time dashboards, audit trails, and performance metrics to maintain control and meet regulatory standards.
What users flag
  • Insurance-Specific Focus
  • Designed exclusively for life, annuity, and health underwriting—may not fit outside that domain.
  • Complex Setup
  • Though low-code, tailoring guidelines and workflows effectively requires domain expertise and planning.
  • Limited Real-Time Collaboration
  • Primarily designed for in-office underwriting workflows—not real-time editing or multi-user model building.
  • Modular Licensing Complexity
  • Features sold as separate modules; piecemeal adoption may limit seamless integration unless full suite is purchased.
  • Unclear Pricing Transparency
  • Public pricing details are not disclosed, making it difficult for prospects to assess cost upfront.

Features

Key features

Automated Underwriting & Workflow Engine
Streamlines underwriting by automating decision routing, guideline checks, and order designation, reducing manual effort and accelerating policy issuance.
Case Management Workbench
Offers a customizable interface for underwriters to track, review, and process cases, ensuring all necessary data and steps are visible and actionable.
No-Code Rules & Guideline Configuration
Enables insurance carriers to define underwriting guidelines, workflows, product rules, and correspondence logic using low-code tools—without relying on IT.
Correspondence & Communication Suite
Generates automated communications (e.g., letters, forms, emails) to agents, distributors, or customers based on case-specific data and workflows.

Additional features

Point‑of‑Sale Instant Decisioning
Enables real-time underwriting at the point of sale by combining application data with external evidence to deliver instant decisions and final premiums.
Adaptive Process Platform
Manages the entire underwriting lifecycle—from guideline definition, case routing, and decisioning, to compliance monitoring—through one cohesive system.
Low-Code Self-Service Tools
Includes drag-and-drop routing, workflow builders, rules configuration, and requirement logic—all editable by business users.
Reporting & Analytics Dashboard
Provides real-time insights into underwriting performance, throughput, compliance adherence, and case aging for operational improvement.
Template-Based Document Generation
Designs correspondence and forms using Microsoft Word templates with merge fields; versioning and context-based automation included.
Guideline Manager Module
Defines and updates underwriting rules for product issuance, suitability, NIGO criteria, and regulatory compliance in a flexible format.
Workflows for Automated Order Designation
Automatically schedules follow-up items (e.g., paramedical exams, physician statements) based on case guidelines to keep processes moving.
Underwriter Workbench Customization
Custom interfaces and dashboards tailored to role-specific workflows and data visibility needs for underwriters and managers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
3
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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