RestockSM logo

RestockSM

by Silverback Systems
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorSilverback Systems
Year launchedN/A
StatusActive
Location7137 Venture Street Delta, BC V4G 0A2 Canada
Countries servedGlobal
Languages11
Integrations7+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: May 2026

About RestockSM

RestockSM is a cloud-based supply chain and procurement platform developed by Silverback Systems, designed to streamline ordering and inventory management for organizations in healthcare, education, and the public sector.

RestockSM is a cloud-based supply chain and procurement platform developed by Silverback Systems, designed to streamline ordering and inventory management for organizations in healthcare, education, and the public sector. The platform functions as a customizable marketplace that layers over existing ERP and inventory systems, providing tools for predictive forecasting, automated replenishment, and granular cost tracking. It is particularly well-suited for large organizations that require centralized control over procurement, such as health authorities managing PPE distribution. While the platform offers robust automation and integration capabilities, pricing is tailored to organizational needs and requires a consultation for a formal quote. Support is provided through a dedicated SLA, and the system is accessible via web browsers, making it a flexible solution for distributed teams.

Pros & Cons

Pros
  • It sits right on top of your current ERP and EMR systems so you don't have to overhaul your infrastructure.
  • The AI forecasting takes the guesswork out of ordering by anticipating seasonal demand spikes before they cause shortages.
  • Automated reordering based on set limits keeps stock levels steady without human error or accidental over-purchasing.
  • Buying and selling are centralized into one clean marketplace, making the whole procurement process feel effortless.
  • Live inventory tracking across multiple hubs gives you a clear, honest picture of where your supplies actually are.
Cons
  • The software relies entirely on an internet connection, which could paralyze ordering if your network ever goes down.
  • It looks like a complex system that will require some dedicated staff training to get everyone up to speed.
  • Your fulfillment speed is still bound to the efficiency of the external logistics hubs and distribution centers involved.
  • Smaller vendors might find onboarding their entire catalog into another standalone marketplace a bit tedious.
  • Organizations with highly unique or proprietary workflows might struggle with the rigid structure of automated thresholds.

Features

Key features

Predictive Forecasting

Uses AI-driven predictions for seasonal and usage-based demand to prevent shortages.

Inventory Replenishment

Automates reordering based on preset thresholds to ensure supply availability.

Real-Time Reporting

Provides visibility into on-hand inventory levels and distribution status across locations.

Automated Approvals

Streamlines procurement by setting rules to automate routine order approvals based on user roles or categories.

Order Routing

Directs orders to optimal distribution centers to ensure cost-effective and rapid fulfillment.

Additional features

Order Tracking

Offers real-time updates from purchase to delivery for buyer transparency.

Multi-Supplier Marketplace

Connects buyers to multiple suppliers within a single online platform.

Customizable Catalogs

Allows organizations to curate approved product lists for authorized users.

Cost Tracking

Enables granular tracking of procurement and shipping costs per site or department.

Data Integration

Supports API-based connections with existing ERP, inventory, and financial systems.

User Permissions

Manages access levels for authorized buyers and third-party vendors.

Mobile Accessibility

Provides access to the ordering system via internet or mobile connections.

SLA Monitoring

Tracks fulfillment status and service level agreement performance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
14
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇲🇽MXN🇸🇬SGD🇮🇳INR🇭🇰HKD🇷🇺RUB

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