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RetailOps

by RetailOps · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorRetailOps
Year launched2013
StatusActive
Location600 B St, San Diego, CA 92101, US
Countries servedGlobal
Languages10
Integrations30+
Free tier
Free trial
Contact salesYES

About RetailOps

RetailOps is a complete all-in-one retail and eCommerce software solution from RetailOps [designed to support business growth]. It combines tools for direct-to-consumer retailers, a team built by retailers for retailers, and access to extensive resources so businesses can effectively manage their operations. The platform includes features such as a comprehensive company story, insightful blog content, team information, customer testimonials, and free resources for users. RetailOps aims to provide a holistic approach to retail management, ensuring that retailers have the necessary tools to navigate the complexities of eCommerce. Key capabilities: business growth tools direct-to-consumer marketing support comprehensive resources retailer-focused design user-friendly interface Best for: retail businesses that need an integrated solution for eCommerce management.

RetailOps is a robust, cloud-based Intelligent Operations platform serving as the system of record for DTC and omnichannel retailers. Its six core product areas—including Warehouse, Product, and Order Management—are designed to drive efficiency and ensure the right orders reach customers quickly. The platform's distinct feature is its ability to automate repetitive tasks and instantly update unlimited sales channels from one authoritative source, maintaining always-accurate inventory and allowing businesses to configure cost-saving rules for optimal decision-making. The software is built on proven infrastructure, guaranteeing high performance, reliability, and the ability to scale without software limitations, as validated by successful customer outcomes such as Wildfang's productivity increase. Developed by retailers for retailers, RetailOps offers deep compatibility, integrating seamlessly with major partners and supporting complex operational models like Amazon Seller Fulfilled Prime and multi-channel fulfillment. This focus on lean, data-driven operations positions it as a superior tool for modern commerce. The platform's deployment is exclusively a modern cloud-based, SaaS, web-based solution. While a specific pricing structure is not publicly disclosed, RetailOps is positioned as a critical, value-driven investment for growth and profitability.

Pros & Cons

What users like
  • +Highly unified retail operations platform that integrates product, inventory, and order data into a single system of record.
  • +Real-time synchronization across multiple channels minimizes manual updates and human errors.
  • +Advanced automation capabilities reduce repetitive tasks and improve operational efficiency.
  • +Scalable infrastructure that supports business growth without additional software complexity.
  • +Deep warehouse and logistics functionality enhances order accuracy and delivery speed.
  • +Customizable cost-based rules help retailers optimize fulfillment costs.
What users flag
  • Pricing information is not publicly available, requiring potential customers to contact sales for details.
  • No visible free trial option or transparent subscription tiers for evaluation.
  • Limited public details about supported languages and currencies.
  • Lacks an in-app marketplace for third-party extensions or plug-ins.
  • No public live chat or chatbot support, which may delay quick customer assistance.
  • Website shows outdated copyright information, suggesting infrequent site updates.

Features

Key features

Warehouse Management
Streamlines warehouse workflows like picking, packing, and fulfillment to ensure faster and more accurate order processing.
Product Management
Centralizes all product data, attributes, and images in a single catalog to maintain consistency across multiple channels.
Inventory Management
Tracks real-time stock levels across warehouses and sales channels to prevent overselling and stockouts.
PO & Vendor Management
Manages purchase orders, vendor details, and receiving processes for better supply chain control.
Order Management
Automates order routing and fulfillment processes to ensure quick, accurate deliveries and better customer satisfaction.
Reporting & Analytics
Provides actionable insights and KPI tracking to measure performance and identify optimization opportunities.
Multi-Channel Integration
Syncs data across multiple sales channels (Shopify, Amazon, Magento, etc.) automatically in real time.

Additional features

Warehouse Management
Manages inventory receiving, putaway, picking, packing, and shipment operations efficiently.
Product Management
Maintains a unified product catalog with real-time updates across all connected channels.
Inventory Management
Offers live inventory tracking, oversell protection, and automated updates to all platforms.
PO & Vendor Management
Automates purchasing, vendor communications, and cost tracking for seamless procurement.
Order Management
Enables smart order routing, fulfillment prioritization, and multi-location delivery coordination.
Reporting & Analytics
Delivers detailed dashboards, reports, and analytics for sales, inventory, and warehouse KPIs.
Cost-Based Routing
Automatically selects the most cost-efficient fulfillment or shipping option for every order.
Automation Rules Engine
Lets users configure workflows and repetitive processes to reduce manual effort.
Multi-Channel Synchronization
Instantly reflects changes in product data or inventory across all connected sales platforms.
Seller Fulfilled Prime Support
Supports fulfillment workflows compatible with Amazon’s Seller Fulfilled Prime standards.
Role-Based User Access
Controls staff permissions and operations access for security and accountability.
Integration with Carriers & Platforms
Connects with major retail systems like Shopify, Amazon, ChannelAdvisor, DHL, UPS, and Royal Mail.
Data-Driven KPIs
Enables performance tracking and operational benchmarking to support growth decisions.
Cloud-Based Deployment
Provides a scalable SaaS model accessible from any location with internet connectivity.
Help Center Resources
Offers documentation, guides, and release notes to assist users in learning and troubleshooting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇰🇷KRW🇮🇳INR

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