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rezStream

by rezStream · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorrezStream
Year launched2005
StatusActive
Location3801 E Florida Ave, Suite 800, Denver, CO 80210, USA
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact sales

About rezStream

RezStream is an all-in-one property management software from rezStream that encompasses hotel reservation software, booking engine, website design, and marketing services. It provides reservation management, digital marketing tools, and customized lodging websites so property owners can effectively manage their operations and attract more guests. With features tailored to hotels, motels, family resorts, campgrounds, bed & breakfasts, inns, and vacation rentals, rezStream addresses the specific needs of various lodging types. This multifaceted solution not only improves the booking process but also improves online presence through customized design and targeted marketing strategies. Key capabilities: reservation management booking engine website design digital marketing user-friendly interface Best for: hospitality providers that need a comprehensive solution for property management.

RezStream by rezStream is a dynamic and comprehensive reservation software specifically tailored to meet the diverse needs of the hospitality industry. Designed for hotels, resorts, vacation rentals, and other lodging businesses, RezStream excels in streamlining booking and operational processes. The software combines robust functionality with a user-friendly interface to deliver a seamless experience for both hospitality professionals and their guests. With features such as a cloud-based reservation system, OTA (Online Travel Agency) connections, and integrations with tools like Google Hotels and Heartland Restaurant POS, RezStream positions itself as a go-to solution for modernizing property management and enhancing guest interactions. One of the standout aspects of RezStream is its intuitive and clean user interface, which has been designed with ease of use and functionality in mind. The dashboard provides a comprehensive and accessible overview of reservations, guest information, and property availability. Customizable templates for emails and letters allow businesses to maintain strong and consistent communication with their guests, further personalizing the customer experience.

Pros & Cons

What users like
  • +• Excellent, personalized customer support with fast response times.
  • +• User-friendly, integrated booking engine simplifies reservation management.
  • +• Efficient software with easy online booking capabilities for guests.
  • +• Cloud-based system with valuable integrations like Google Hotels.
  • +• Color-coding features aid in quickly identifying guest needs.
What users flag
  • • Limited customization options for POS items and room add-ons.
  • • Reporting features lack depth for larger properties, making tracking difficult.
  • • Cannot reinstate a canceled reservation within the software.
  • • Initial setup and learning curve can be challenging.
  • • Print functionality produces reports with very small font sizes.

Features

Key features

1. Cloud-Based Property Management System
Simplifies operations, drives online bookings, and enhances the guest experience.
2. Ease of Use
Intuitive design and user-friendly interface for users of all skill levels.
3. Excellent Customer Support
Personalized, responsive support with fast response times from real people, even available outside regular business hours.
4. Online Reservation System
Increases occupancy and improves office staff efficiency.
5. Customizable Solutions
Offers a range of features that can be tailored to the specific needs of different types of lodging businesses.
6. Integrations
Seamlessly integrates with third-party tools and services, such as OTAs and payment gateways.
7. Digital Marketing Services
Provides a suite of digital marketing solutions to help properties attract more guests.
8. Affordable Pricing
Offers competitive pricing plans, including seasonal discounts, making it accessible to small and seasonal properties.
9. Website Design Streamlines the booking process, and helps capture more guests.

Additional features

1. Property Management Software
Core system for managing reservations, guest information, and operations.
2. Reservation Software
Streamlines booking processes.
3. Online Booking Engine
Enables guests to book directly on the property's website.
4. Credit Card Processing
Securely processes payments.
5. OTA Channel Manager
Manages distribution to online travel agencies (OTAs).
6. Google Hotels Metasearch
Increases visibility on Google Hotel search.
7. Guest Text Messaging
Facilitates communication with guests via SMS.
8. TripAdvisor TripConnect
Connects with TripAdvisor for direct bookings.
9. Restaurant POS
Point-of-sale system for on-site restaurants (if applicable).
10. Digital Marketing
Custom marketing strategies tailored to the property's budget.
11. Search Engine Optimization (SEO)
Improves organic search rankings.
12. Paid Advertising
Manages paid ad campaigns.
13. Email Marketing
Creates and manages email marketing campaigns.
14. Booking Abandonment
Recaptures potential guests who leave the booking process.
15. Lodging Website Design and Development
Creates custom, user-friendly websites to enhance the guest booking experience.
16. Industry Partnerships
Collaborations with industry-leading companies.
17. Customer Success Stories
Real-world examples of how rezStream has helped properties succeed.
18. Educational Resources
Blog, webinars, and resource guides to educate users on industry best practices.
19. Referral Program (rezStream Rewards)
Incentives for referring new customers.
20. Comprehensive Customer Support
Highly praised for its responsiveness and helpfulness.
21. Onboarding Assistance
Dedicated support staff to guide new users through the setup process.
22. Education Center
Offers resources like a blog, webinars, and guides to help users stay informed and improve their business.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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