About RightResponse AI
AI-powered reputation management software for businesses. It helps generate personalized Google review requests, create message-informed responses, analyze customer and competitor feedback, and track Google Maps visibility.
RightResponse AI is a reputation management platform designed to help businesses, particularly those with physical locations, leverage Google Reviews for growth. The software uses AI to generate personalized review requests and craft message-informed responses that align with a company's brand. Key features include sentiment analysis of customer feedback, competitor review analysis, and a Google Maps rank tracker to monitor local search visibility. The platform is built for various business sizes, from single-location small businesses to large enterprises and agencies. While it offers a 7-day free trial, its pricing is a complex usage-based credit system, and specific plan costs are not clearly published. Support is available via a contact form, but direct email or phone details are not provided on the main site pages.
Pros & Cons
- Uses AI to create personalized and brand-aligned responses to reviews, avoiding generic replies.
- Provides tools to analyze both customer and competitor reviews for business insights.
- Helps businesses actively request new reviews from their customers.
- Offers a Google Maps rank tracker to monitor local SEO performance.
- Caters to a wide range of business sizes, from small businesses to large enterprises.
- The pricing model is based on usage credits and is complex, with no clear monthly or annual plan prices listed.
- No integrations with third-party platforms are mentioned on the website.
- Direct support channels like a public email address or phone number are not readily available.
Features
Key features
Generate, edit, schedule, and publish review responses using a message-informed AI approach.
Send personalized outreach to customers to generate new reviews based on their experience.
Understand customer feedback by analyzing topics, sentiment, and the source of the review.
Compare reputation performance and customer feedback against competitors.
Monitor local search visibility across different markets where customers are searching.
Additional features
Download, analyze, respond to, and monitor Google reviews with automated workflows.
Supports AI-generated responses with options for human review, approval, scheduling, or automated publishing.
Supports email, SMS, QR codes, request links, templates, follow-ups, and campaign workflows.
Provides sentiment analysis, review trends, reviewer analysis, performance analytics, and Voice of Customer insights.
Allows multiple locations to share a company-wide pool of included monthly allowances, with Enterprise and Agency options for larger organizations.
Pricing
Monthly plans
- Access most Pro features with credits
- Auto Generate & Auto Publish
- Review responses, requests, and surveys
- Map Rank Tracking & competitor analysis available
Designed for businesses with relatively light or variable review-management needs.
Source: vendor pricing page →- 100 review responses/month
- 1,000 email review requests
- AI-generated responses
- Auto Generate and Auto Publish
- Essential request templates
- Basic dashboard
Provides the basic AI response and review-request functionality.
Source: vendor pricing page →- 200 review responses / month
- 2,000 email requests + 200 SMS
- Advanced dashboard
- AI-powered review requests
- Map Rank Tracking & competitor analysis
Adds higher usage limits, local ranking tools, and competitor analysis.
Source: vendor pricing page →- 500 review responses/month
- 5,000 email requests
- 500 SMS requests
- Advanced response features
- Advanced automation
- Bulk processing
- Competitor Voice of Customer
Built for businesses needing higher volumes and more advanced automation and competitive intelligence.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About RightResponse AI
AI-powered reputation management software for businesses. It helps generate personalized Google review requests, create message-informed responses, analyze customer and competitor feedback, and track Google Maps visibility.
RightResponse AI Details
RightResponse AI's In-App Market Place
Does RightResponse AI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Access most Pro features with credits
- Auto Generate & Auto Publish
- Review responses, requests, and surveys
- Map Rank Tracking & competitor analysis available
Designed for businesses with relatively light or variable review-management needs.
Source: vendor pricing page →- 100 review responses/month
- 1,000 email review requests
- AI-generated responses
- Auto Generate and Auto Publish
- Essential request templates
- Basic dashboard
Provides the basic AI response and review-request functionality.
Source: vendor pricing page →- 200 review responses / month
- 2,000 email requests + 200 SMS
- Advanced dashboard
- AI-powered review requests
- Map Rank Tracking & competitor analysis
Adds higher usage limits, local ranking tools, and competitor analysis.
Source: vendor pricing page →- 500 review responses/month
- 5,000 email requests
- 500 SMS requests
- Advanced response features
- Advanced automation
- Bulk processing
- Competitor Voice of Customer
Built for businesses needing higher volumes and more advanced automation and competitive intelligence.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Uses AI to create personalized and brand-aligned responses to reviews, avoiding generic replies.
- Provides tools to analyze both customer and competitor reviews for business insights.
- Helps businesses actively request new reviews from their customers.
- Offers a Google Maps rank tracker to monitor local SEO performance.
- Caters to a wide range of business sizes, from small businesses to large enterprises.
- The pricing model is based on usage credits and is complex, with no clear monthly or annual plan prices listed.
- No integrations with third-party platforms are mentioned on the website.
- Direct support channels like a public email address or phone number are not readily available.
RightResponse AI's Support Options
Email Address
info@rightresponseai.comContact
904-800-9791RightResponse AI's Alternatives
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