About RingRx
A HIPAA-compliant communication platform for healthcare providers offering voice, text, fax, and video services. Features include automated appointment reminders, call routing, and EHR integration to streamline front-office workflows.
RingRx is a specialized communication platform built from the ground up for healthcare providers, focusing on HIPAA compliance and operational efficiency. It consolidates essential tools—voice, text, fax, and video—into a single, secure interface, helping practices reduce administrative burden. The platform is particularly strong in its telephony features, offering smart call routing, voicemail-to-text, and automated appointment reminders that directly address common front-office pain points. With a cloud-based architecture, it supports flexible deployment across mobile, desktop, and web, making it suitable for solo practitioners and larger clinics alike. RingRx distinguishes itself through transparent, per-user pricing and a commitment to US-based support, which is a significant advantage for practices needing reliable, compliant technology. While it offers robust integration capabilities via API, users should verify specific EHR compatibility during their evaluation. Overall, it is a highly focused solution for healthcare professionals seeking to modernize their patient engagement while maintaining strict security standards.
Pros & Cons
- Built specifically for healthcare with HIPAA compliance, encryption, and audit logs included by default.
- Transparent per-user pricing model with no hidden fees or long-term commitments.
- Includes a free desk phone with select plans to support office operations.
- US-based support team provides personalized assistance for onboarding and troubleshooting.
- Unified inbox streamlines management of calls, texts, and faxes in one place.
- Pricing for Grow and Clinic plans excludes mandatory TCR registration fees for patient texting.
- Advanced features like call center queues are available only as paid add-ons.
- Video conferencing functionality is currently in beta.
- Integration with specific EHR systems may require custom setup or API configuration.
Features
Key features
Provides encrypted voice, text, fax, and video services designed to protect patient data.
Sends automated notifications to patients to reduce no-show rates and improve attendance.
Centralizes calls, texts, faxes, and voicemails into a single interface for efficient management.
Directs incoming patient calls to the appropriate staff or provider to ensure timely assistance.
Enables HIPAA-compliant internal coordination between staff members and providers.
Automates after-hours call routing to ensure urgent patient needs are addressed by the correct provider.
Additional features
Converts voicemails to text for faster triage and response.
Allows secure sending and receiving of faxes through a web interface.
Delivers high-definition audio quality for professional patient interactions.
Supports keeping existing business phone numbers during the transition.
Provides secure spaces for multi-party audio or video consultations.
Offers integration capabilities for connecting with EHR and practice management systems.
Blocks spam and unwanted calls to enhance practice productivity.
Enables healthcare professionals to manage communications from mobile devices.
Provides a dedicated interface for managing communications from a computer.
Pricing
Monthly plans
- Business phone number
- Unlimited inbound/outbound calling
- HIPAA compliant
- Web-based faxing
- Team and patient texting
- Voicemail transcription
- RingRx On-Call
- Free desk phone
- Two HIPAA-compliant voicemail boxes
- Web and machine faxing
- Virtual conference rooms
Countries & Languages
Interface languages
Billing currencies
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About RingRx
A HIPAA-compliant communication platform for healthcare providers offering voice, text, fax, and video services. Features include automated appointment reminders, call routing, and EHR integration to streamline front-office workflows.
RingRx Details
RingRx's In-App Market Place
Does RingRx have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
6
Mini Apps
1. RingRx Message: An add-on that allows patients to securely communicate with their healthcare providers through messaging.
2. RingRx Reminders: A feature that sends automated appointment reminders to patients
reducing no-show rates.
3. RingRx Reviews: Enables patients to leave feedback and reviews for their healthcare providers
helping to improve practice reputation.
4. RingRx Telehealth: A telemedicine add-on that allows for virtual consultations and appointments between patients and providers.
Pricing Options
Plans
Monthly plans
- Business phone number
- Unlimited inbound/outbound calling
- HIPAA compliant
- Web-based faxing
- Team and patient texting
- Voicemail transcription
- RingRx On-Call
- Free desk phone
- Two HIPAA-compliant voicemail boxes
- Web and machine faxing
- Virtual conference rooms
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CHF (CHF), CNY (CN¥), INR (₹), MXN (MX$), RUB (₽)
Pros & Cons
- Built specifically for healthcare with HIPAA compliance, encryption, and audit logs included by default.
- Transparent per-user pricing model with no hidden fees or long-term commitments.
- Includes a free desk phone with select plans to support office operations.
- US-based support team provides personalized assistance for onboarding and troubleshooting.
- Unified inbox streamlines management of calls, texts, and faxes in one place.
- Pricing for Grow and Clinic plans excludes mandatory TCR registration fees for patient texting.
- Advanced features like call center queues are available only as paid add-ons.
- Video conferencing functionality is currently in beta.
- Integration with specific EHR systems may require custom setup or API configuration.
RingRx's Support Options
Email Address
info@ringrx.comContact
1-888-980-6860Documentation
https://support.ringrx.com/hc/en-usCommunity Forums
https://forum.ringrx.com/Chatbot
AvailableLive Chat
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