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Riskified

by Riskified Ltd. · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorRiskified Ltd.
Year launched2013
StatusActive
Location220 5th Avenue, New York, NY 10001
Countries servedGlobal
Languages1
Integrations7+
Free tierN/A
Free trialN/A
Contact salesYES

About Riskified

Riskified is a fraud prevention software from Riskified Ltd. that helps online retailers reduce chargebacks and improve approval rates. It provides advanced machine learning algorithms, real-time transaction analysis, and comprehensive reporting tools so merchants can effectively assess risk. By using a vast dataset, Riskified allows businesses to make informed decisions while minimizing fraud losses. The platform supports various payment methods and smoothly integrates with existing e-commerce systems. Key capabilities: fraud detection chargeback guarantee transaction approval machine learning data analytics Best for: online retailers that need to mitigate fraud risks and improve transaction security.

Riskified stands as a prominent player in the e-commerce fraud prevention landscape, offering a comprehensive suite of AI-powered solutions designed to bolster revenue and profitability for businesses. At its core, Riskified aims to mitigate the risks associated with online fraud, reduce chargebacks, and enhance the overall customer experience. The platform incorporates a range of sophisticated features, including the Chargeback Guarantee, which shifts the burden of chargebacks from the merchant to Riskified, allowing businesses to focus on growth without the constant fear of financial repercussions from fraudulent transactions. Policy Protect goes beyond traditional fraud prevention by identifying and mitigating abuse of promotions, refunds, and reseller activities, safeguarding revenue streams and maintaining a positive customer experience. Streamlining the chargeback management process, Dispute Resolve automates key tasks and provides valuable insights into dispute trends, empowering businesses to proactively address potential issues. Account Secure prioritizes customer account security by proactively identifying and preventing account takeovers, fostering trust and minimizing the risk of fraudulent activity originating from compromised accounts. Riskified leverages a cloud-based, SaaS deployment model, ensuring seamless integration with existing e-commerce infrastructures.

Pros & Cons

Pros
  • Easy integration with Shopify and seamless operation.
  • Provides valuable fraud filtering controls and guarantees chargeback protection.
  • Accurate and quick fraud decision-making process, reducing manual work.
  • Clear and easy-to-understand dashboard for tracking orders and fraud activity.
  • Excellent customer support that is fast and helpful.
Cons
  • Limited manual control over order review, leading to occasional false declines.
  • Difficulty fine-tuning fraud filtering settings to avoid rejecting legitimate orders.
  • Lack of ability to force an order through the system if it's marked as risky.
  • Customer support could improve with more responsive live chat options.
  • Takes time to adjust to business-specific fraud patterns and customer behaviors.

Features

Key features

1. Chargeback Guarantee

Protects businesses from fraud chargebacks, increasing revenue.

2. Policy Protect

Stops abuse such as refund fraud, promoting loyalty rewards.

3. Dispute Resolve

Automates and simplifies chargeback management.

4. Account Secure

Prevents account takeovers and ensures customer safety.

5. PSD2 Optimize

Helps balance fraud risk with user experience in compliance with European regulations.

Additional features

1. Fraud Detection

AI-powered fraud detection and prevention using 480+ data points.

2. Customer Behavior Analysis

Analyzes user behaviors to assess the risk of fraudulent activities.

3. Global Merchant Network

Leverages a large global network for better detection accuracy.

4. Real-time Decisioning

Provides immediate decisions on transactions, helping businesses reduce friction.

5. Chargeback and Dispute Management

A central system for handling and resolving chargebacks.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
11
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇭🇰HKD🇸🇬SGD🇧🇷BRL🇲🇽MXN

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