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RMS Cloud

by RMS · Since 1983
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Active1+ countriesCloud
Quick facts
VendorRMS
Year launched1983
StatusActive
Location116 Harrick Road, Melbourne, VIC, Australia, Victoria
Countries served1+
Languages2
Integrations7+
Free tierN/A
Free trialN/A
Contact salesYES

About RMS Cloud

RMS Cloud is a property management system software from RMS that helps hospitality operators manage operations, increase revenue, and improve guest experiences. It provides support for multiple languages including English, German, and Japanese, an overview of the platform, integration with partners, updates and releases, and an open API for custom development. This ensures flexibility and the ability to adapt to various operational needs. RMS Cloud is designed for high-performing hospitality operators looking to improve their property management and guest interactions. Key capabilities: Multi-language support Platform overview Partner integrations Product updates Open API Best for: hospitality operators that need comprehensive property management solutions.

RMS Cloud by RMS is a comprehensive property management system designed to streamline operations for businesses in the hospitality and reservations industry. Primarily aimed at hotels, motels, resorts, and holiday parks, the software offers a robust suite of features that cater to booking management, guest communication, revenue optimization, and more. Its cloud-based architecture ensures accessibility from anywhere, making it a modern solution for the ever-evolving needs of hospitality providers. Notable features include an advanced booking engine, automated rate management, and real-time availability updates, all of which contribute to a seamless experience for both property managers and guests. RMS Cloud boasts a clean and intuitive user interface that prioritizes usability. The dashboard is well-organized, offering quick access to essential functions like reservations, reporting, and property configuration. Its drag-and-drop calendar simplifies booking management, allowing users to visualize room availability and make adjustments effortlessly. While the interface is designed with efficiency in mind, new users might face a slight learning curve due to the software's extensive feature set. However, once familiarized, navigating through the system becomes straightforward.

Pros & Cons

Pros
  • RMS Cloud offers a wide range of features covering all aspects of property management, from reservations and front desk operations to housekeeping, billing, and marketing.
  • Provides flexibility, scalability, and accessibility from anywhere with an internet connection.
  • Trusted by thousands of properties worldwide, with a proven track record of success.
  • Continuously developing new features and technologies to stay ahead of industry trends.
Cons
  • Implementing and integrating RMS Cloud with existing systems can require time and effort.
  • Relying heavily on a single vendor can increase the risk of vendor lock-in and limit flexibility in the future.
  • Cloud-based solutions rely on a stable internet connection, which can be a concern in areas with unreliable connectivity.
  • The constant addition of new features can sometimes make the system complex and difficult to navigate.

Features

Key features

Comprehensive Property Management

Handles all aspects of property management, from reservations and front desk operations to housekeeping and billing.

Cloud-Based Platform

Offers flexibility, scalability, and accessibility from anywhere with an internet connection.

Channel Management

Connects to various online travel agencies (OTAs) to increase bookings and revenue.

Guest-Facing Technology

Provides tools for online bookings, check-in, and guest communication.

Data Security

Ensures the security and privacy of guest data.

Enterprise-Ready Solution

Suitable for managing multiple properties and supports complex business needs.

Strong Customer Support

Provides excellent customer support and ongoing training resources.

Additional features

Online bookings

Guests can conveniently book rooms directly through the property's website or mobile app.

Group reservations

Manage reservations for groups of guests, including room block allocation, special rates, and group billing.

Package deals

Create and manage attractive packages that combine accommodation with other services like meals, spa treatments, or activities.

Availability management

Track real-time room availability to avoid overbooking and ensure accurate booking information.

Rate management

Set different rates for different room types, seasons, days of the week, and other factors to optimize revenue.

Yield management

Use sophisticated algorithms to adjust rates dynamically based on demand, competitor pricing, and other market factors to maximize revenue.

Check-in/check-out

Streamline the guest arrival and departure process with efficient check-in and check-out procedures.

Guest registration

Collect guest information efficiently and securely during check-in.

Room assignments

Assign rooms to guests based on their preferences and availability.

Key card management

Issue and manage key cards for guest room access.

Connects to multiple OTAs (e.g., Booking.com, Expedia)

Distribute your property's availability and rates to a wide audience through connections with various online travel agencies (OTAs).

Rate parity management

Ensure consistent pricing across all channels to avoid confusion and maintain guest trust.

Channel mapping

Map your room types and rates to their corresponding counterparts on different OTA platforms.

Integration with Google Hotel Ads

Increase your property's visibility and attract more direct bookings through integration with Google Hotel Ads. This allows you to display targeted ads to potential guests searching for hotels in your area.

Optimize pricing based on demand, seasonality, and other factors

Automatically adjust your room rates based on real-time market conditions to maximize revenue.

User-friendly booking engine

Allow guests to easily book rooms directly on your property's website with a user-friendly booking engine.

Online check-in

Offer guests the convenience of checking in online before arrival, saving time at the front desk.

Self-service kiosks

Provide self-service kiosks for guests to check-in, check-out, and access other services.

Mobile app

Enhance the guest experience with a mobile app that allows them to book rooms, make requests, and access property information.

In-room tablets

Equip guest rooms with tablets for convenient access to property information, room service ordering, and other guest services.

Build customer loyalty

Implement a rewards program to incentivize repeat business and encourage guests to recommend your property to others.

Point-of-sale system for various business needs

Use a point-of-sale (POS) system integrated with RMS Cloud to manage various transactions, such as restaurant orders, spa services, or gift shop purchases.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
2
Interface languages
6
Billing currencies

Available in

All Countries.

Interface languages

EnglishGerman

Billing currencies

🇦🇺AUD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇳🇿NZD🇺🇸USD

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