Robostein is a management software from COMSQUARE designed for IT service administration. It provides features such as incident management, knowledge base, user interface capabilities, reporting tools, and automated task handling so organizations can efficiently manage their IT resources. Robostein supports multiple languages and aligns with ITIL practices, ensuring that teams can address issues effectively and maintain operational continuity. This platform is particularly suited for IT departments that need a comprehensive solution for service desk functions and incident resolution. Key capabilities: incident management knowledge base user interface reporting tools automated task handling Best for: IT teams that need to manage service requests and incidents efficiently.
Robostein by COMSQUARE is an advanced Business Process Management (BPM) software tailored for IT automation, offering a robust solution for system administrators, IT operators, and engineers. Designed to streamline and automate IT workflows, Robostein addresses the complexities of modern IT environments. Its core functionalities revolve around process automation, efficiency improvement, and enhanced oversight of IT operations. Robostein is particularly suited for organizations that require scalable and intelligent automation tools to optimize their IT infrastructure. The user interface of Robostein strikes a balance between functionality and simplicity, ensuring it caters to both technical and non-technical users. Its clean and well-structured design facilitates easy navigation through the platform’s features. The dashboard provides a comprehensive overview of system operations and performance metrics, allowing users to monitor workflows in real time. Unique design elements, such as drag-and-drop workflow modeling and interactive analytics charts, enhance the user experience by making complex processes more manageable. Despite its technical focus, Robostein offers intuitive controls and clear labeling, reducing the learning curve for new users. Functionality is where Robostein truly excels.
Integrates monitoring, incident management, escalation tools for automation.
Reduces workload for alert confirmation, first response to system failures, escalations.
Graphical interface simplifies building complex automation sequences.
Easy budget management compared to complex licensing structures.
Manuals and support desk readily available.
Designed specifically for Japanese operational needs.
Connects and integrates various IT operation tools like monitoring, incident management, and escalation platforms, enabling seamless data flow and automated actions across systems.
Automates the processing of alert emails, including aggregation, filtering based on criteria (e.g., service staff, frequency, time windows), and suppression of redundant alerts, significantly reducing manual effort.
Triggers automated actions upon alert detection from monitoring tools, such as ticket creation, initial investigation steps, service restarts, and recovery confirmation, accelerating response times and minimizing downtime.
Automates escalation procedures, including automated phone notifications using synthetic voice for urgent issues, and chat notifications to inform relevant parties, ensuring timely communication and response.
Provides a graphical interface (Flow Editor) for designing and building complex automation workflows, allowing users to visually connect tasks and define logic for automated processes.
Enables scheduling of automated tasks and workflows for regular maintenance, backups, or other routine operations, ensuring consistent execution and freeing up IT staff.
A dedicated agent that can be deployed on on-premise servers and PCs to facilitate communication and integration with these systems, enabling more granular control and automation of local resources.
Creates dedicated email addresses within Robostein to receive alert emails from monitoring tools and trigger specific automation workflows based on the email content.
Provides a real-time overview of automation effectiveness, displaying metrics like man-hours saved and cost reductions achieved through automation, allowing for performance monitoring and ROI tracking.
Presents a calendar-based view of scheduled automation tasks, allowing for easy management, modification, and scheduling of execution times and exclusion periods.
Offers dedicated support with Japanese-speaking staff and comprehensive Japanese manuals, ensuring effective assistance for domestic users.
Provides comprehensive support during implementation, including needs assessment, task selection, hands-on training, and verification of automation flows.
Offers a trial environment with the ability to set verification tasks, define goals, and test sample flows, allowing potential users to experience the system before committing.
Provides advance notice of version upgrades and allows for scheduled upgrades in dedicated environments to minimize disruptions.
Offers a flat-rate pricing model for easy budget management, regardless of the number of automated tasks or workflows.
A basic plan utilizing a shared cloud environment suitable for single users or smaller deployments.
A business plan providing a dedicated cloud environment, service provider features, customizable options, and the ability to offer paid services to other companies.
Integrates with a wide range of tools and technologies, including monitoring systems, chat platforms, devices accessible via SSH and WinRM, APIs, and various other services.
Be the first to drop a review
Bluepilo Inventory App is an inventory management software from Bluepilo that helps businesses maintain accurate…
2iBi Business Management Software is a management software platform from 2iBi that supports business efficiency…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
Robostein is a management software from COMSQUARE designed for IT service administration. It provides features such as incident management, knowledge base, user interface capabilities, reporting tools, and automated task handling so organizations can efficiently manage their IT resources. Robostein supports multiple languages and aligns with ITIL practices, ensuring that teams can address issues effectively and maintain operational continuity. This platform is particularly suited for IT departments that need a comprehensive solution for service desk functions and incident resolution. Key capabilities: incident management knowledge base user interface reporting tools automated task handling Best for: IT teams that need to manage service requests and incidents efficiently.
Does Robostein have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (元), INR (₹), RUB (₽), MXN ($)
Email Address
pc-sales@comsq.comContact
050-1860-0385Bluepilo Inventory App is an inventory management software from Bluepilo that helps businesses maintain accurate…
2iBi Business Management Software is a management software platform from 2iBi that supports business efficiency…