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Software Status:Sold

About Rock Solid

Rock Solid is a digital engagement platform from Rock Solid Technologies that connects local governments with their constituents. It provides features such as emergency continuity planning, government services directory, and community engagement tools so local authorities can improve interactions with the public. This platform is designed to support local governments in changing their digital engagement strategies, ultimately improving the efficiency of communication and service delivery. With a focus on meaningful connections, Rock Solid also assists in facilitating public auctions and educational changes in municipalities like Puerto Rico. Key capabilities: emergency planning government services directory community engagement tools public auction management educational change Best for: local governments that need to improve citizen engagement and communication.

Rock Solid Details

Vendor
Rock Solid Technologies
Year Launched
1994
Location
calle Alderaban St 206 Banco Desarollo Economico de Puerto Rico, San Juan, Puerto Rico
Deployment
cloud, ios, android
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English
Users
City, County, and State Government
Industries Served
Citizen Services, Operational Excellence for Government, Human Resource Management, Finance
Tags
GovTech, Azure, Local Government, Citizen Engagement, Meeting Management, Agenda Management, SaaS, and ERP

Rock Solid's In-App Market Place

Does Rock Solid have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (CA$)

Pros & Cons

  • 1. Streamlines complaint management process
  • 2. Enhances efficiency in government operations
  • 3. Centralizes knowledge base for easy access
  • 4. Improves sales tracking accuracy
  • 5. Optimizes public works management
  • 1. Steep learning curve, especially for employees who are not tech-savvy
  • 2. Limited customization options for reports and dashboards
  • 3. Slow response times from customer support
  • 4. Lack of integration with other popular software systems
  • 5. Occasional bugs and glitches that can disrupt workflow

Rock Solid's Support Options

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