About Rocket.Chat
Rocket.Chat is a collaboration software/platform from Rocket.Chat that provides team communication solutions. It includes real-time messaging, file sharing, and video conferencing so teams can communicate and collaborate effectively. The platform is open-source, allowing customization to fit specific business needs. It also supports integrations with various tools and services, making it versatile for different workflows. Key capabilities: real-time messaging file sharing video conferencing open-source customization third-party integrations Best for: organizations and teams that need a unified communication system.
Rocket.Chat is an open-source, secure, and customizable communication platform designed to enhance team collaboration. It provides real-time messaging, voice calls, and video meetings, enabling teams to stay connected across devices. With a focus on security and compliance, [Rocket.Chat](http://Rocket.Chat) ensures complete control over data privacy through features like end-to-end encryption and customizable permissions. It is ideal for organizations in highly regulated environments such as government, defense, and healthcare, offering seamless collaboration while maintaining strict security protocols. The platform boasts an intuitive and clean user interface that allows users to easily navigate between channels, contacts, and messages. It is fully accessible across multiple platforms, including web, desktop, and mobile, providing flexibility for teams working in diverse environments. [Rocket.Chat](http://Rocket.Chat) also allows customization to fit the specific needs of the organization, whether it’s adjusting the theme or integrating with preferred tools, making it an adaptable solution for various businesses. [Rocket.Chat](http://Rocket.Chat) offers strong integration capabilities, enabling seamless communication across different platforms.
Pros & Cons
- +Easy-to-use platform with a great Android app.
- +Exceeded expectations, ideal for small businesses.
- +Free version is perfect for small non-profits with essential features.
- +Easy implementation and customizable chatbox.
- −Some lost conversations due to unclear client presence notification.
- −Issues with time zone settings.
- −Alerts and alarm sounds don't work on mobile.
Features
Key features
- Team Collaboration
- Rocket.Chat supports real-time text messaging, VoIP calls, and video meetings, fostering efficient team collaboration. The platform ensures that teams can stay connected anytime, anywhere, on any device.
- Omnichannel Communication
- Enable communication with customers, citizens, or patients through multiple channels such as WhatsApp, live chat, and SMS. Rocket.Chat ensures automated and agent-assisted interactions.
- Security and Data Control
- With end-to-end encryption, granular access control, and data compliance (ISO 27001, SOC 2, GDPR, HIPAA), Rocket.Chat ensures secure communication and data privacy.
- Cross-Organizational Collaboration
- Rocket.Chat allows seamless collaboration with external partners or departments using different communication platforms, including federated channels and integration with MS Teams.
- Customization and Extensibility
- Rocket.Chat is fully customizable, offering integrations with 50+ industry-leading apps. It also provides an Apps Engine for developing custom apps tailored to business needs.
Additional features
- Real-Time Chat
- Enables instant messaging for teams across multiple devices.
- Voice and Video Calls
- Supports VoIP calls and video meetings for better communication.
- Omnichannel Support
- Allows communication across various channels, including WhatsApp, SMS, and live chat.
- End-to-End Encryption
- Ensures secure communication, protecting sensitive information from unauthorized access.
- Cross-Platform Collaboration
- Facilitates interaction with external platforms like MS Teams, Slack, and Skype for Business.
- Custom Roles and Permissions
- Allows granular control over access to ensure operational efficiency and security.
- Automated Workflows
- Integrate with Zapier and other tools to automate workflows and reduce manual tasks.
- File Sharing and Storage
- Users can easily share and store files, ensuring smooth collaboration.
- Search and Archiving
- Rocket.Chat offers powerful search and archiving features, helping users find conversations and files quickly.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Rocket.Chat
Rocket.Chat is a collaboration software/platform from Rocket.Chat that provides team communication solutions. It includes real-time messaging, file sharing, and video conferencing so teams can communicate and collaborate effectively. The platform is open-source, allowing customization to fit specific business needs. It also supports integrations with various tools and services, making it versatile for different workflows. Key capabilities: real-time messaging file sharing video conferencing open-source customization third-party integrations Best for: organizations and teams that need a unified communication system.
Rocket.Chat Details
Rocket.Chat's In-App Market Place
Does Rocket.Chat have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Easy-to-use platform with a great Android app.
- Exceeded expectations, ideal for small businesses.
- Free version is perfect for small non-profits with essential features.
- Easy implementation and customizable chatbox.
- Some lost conversations due to unclear client presence notification.
- Issues with time zone settings.
- Alerts and alarm sounds don't work on mobile.
Rocket.Chat's Support Options
Email Address
contact@rocket.chatContact
+1 415-914-8131Documentation
https://docs.rocket.chat/Community Forums
https://www.rocket.chat/communityRocket.Chat's Alternatives
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