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About RockSolid MAX

RockSolid MAX is a business management software from ECi Software Solutions that supports the needs of building materials distributors. It provides inventory management, order processing, and customer relationship management features so users can effectively manage their operations. This platform offers tools for sales forecasting, reporting, and e-commerce capabilities to help businesses improve their decision-making and service delivery. RockSolid MAX is designed to handle the complex requirements of the building materials industry, allowing users to track sales and inventory in real-time. Key capabilities: inventory tracking order management customer management reporting tools sales forecasting Best for: building materials distributors that need a comprehensive solution for managing their business processes.

RockSolid MAX Details

Vendor
ECi Software Solutions
Year Launched
1999
Location
1500 Solana Blvd, Suite 6500 Westlake, TX 76262
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
Hardware Stores, Home Centers, Convenience Lumberyards, Lawn & Garden Centers, Farm/Ranch/Home Supply Stores, Paint & Decorating Stores, and Convenience Tool Rental Centers
Industries Served
Manufacturing, Distribution, Building Supply, Service Management, Office Technology, Residential Construction, Chemical, Food and Beverage, Health and Beauty, Job Shops, Aerospace and Defense, Pharma and Life Sciences, Electronics, Industrial, Machine Shops, Medical Devices, Plastic and Rubber, and Renewable Energy.
Tags
Accounting, Accounts Receivable, Business Intelligence, Customer Loyalty, Document Management, Inventory Management, Reporting, Retail POS System

RockSolid MAX's In-App Market Place

Does RockSolid MAX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$)

Pros & Cons

  • • Ease of Use: Several users find RockSolid MAX easy to navigate, even for non-technical users, which is beneficial for training new employees.
  • • Customer Service: Many users commend the customer service, noting that the support team is responsive and helpful throughout the implementation and usage of the software.
  • • Value for Money: The software is generally considered a good value for the price, offering essential features without requiring a significant investment.
  • • Inventory Management: Users appreciate the inventory control features, which streamline processes such as tracking non-inventory items and conducting weekly orders.
  • • Learning Curve: Some users mention that there is a learning curve, especially with more advanced features and reporting tools like Crystal Reports.
  • • Complexity: A few users find the software cumbersome, with some tasks requiring multiple steps or windows to complete, which can be time-consuming.
  • • Integration Issues: Integration with other software, particularly accounting software, has been problematic for some users.
  • • Limited Customization: Certain aspects, like making changes to processed invoices or customizing reports, are challenging or require additional tools and training.

RockSolid MAX's Support Options

Chatbot

Available

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