About Rootly
Rootly is the premier "Command Center" for the modern SRE.
Rootly is the premier "Command Center" for the modern SRE. It succeeds by meeting engineers where they already live—in Slack. By automating the "boring" parts of incident management (creating tickets, inviting people, and writing timelines), it allows responders to focus 100% on the technical resolution. While it is a premium-priced solution, the reduction in $MTTR$ and the prevention of engineer burnout usually offer a clear and immediate Return on Investment (ROI) for high-uptime businesses.
Pros & Cons
- By keeping everything in Slack, engineers don't have to jump between 10 different tabs during a crisis.
- Replaces the need for separate tools for paging (PagerDuty), status pages, and retrospectives.
- The workflow builder is powerful but can be daunting for very small teams without dedicated DevOps staff.
Features
Key features
A no-code engine that triggers actions (like emailing leadership or updating a status page) based on incident severity.
Built-in scheduling and escalation policies that serve as a direct, modern alternative to PagerDuty.
Analyzes Slack logs and system data to suggest probable root causes and similar past incidents.
Instantly creates a dedicated Slack channel, Zoom link, and Jira ticket the moment an incident is declared.
Allows users to declare incidents, assign roles, and set severities entirely through Slack commands (e.g., /rootly declare).
Additional features
Sends quick check-ins to responders after an incident to gauge stress and process effectiveness.
Manage multiple separate organizations or subsidiaries under one parent account.
Allows SREs to manage their incident configuration as code.
Tracks $MTTR$ (Mean Time to Resolution) and responder burnout levels to improve team health.
Connects callers directly to the on-call engineer via a dedicated phone number.
Syncs follow-up tasks directly to Jira or Linear so they don't get forgotten after the incident is resolved.
Assigns specific roles like "Incident Commander" or "Scribe" to ensure clear communication.
Communicates downtime to customers or internal stakeholders with a single click.
Helps finance and HR teams track and calculate extra pay for engineers on shift.
Automatically builds a timeline of the incident for post-mortem reports, saving hours of manual copying/pacing.
Centralizes information about who owns which service and its recent deployment history.
Pricing
Countries & Languages
Interface languages
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About Rootly
Rootly is the premier "Command Center" for the modern SRE.
Rootly Details
Rootly's In-App Market Place
Does Rootly have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Usd ($)
Pros & Cons
- By keeping everything in Slack, engineers don't have to jump between 10 different tabs during a crisis.
- Replaces the need for separate tools for paging (PagerDuty), status pages, and retrospectives.
- The workflow builder is powerful but can be daunting for very small teams without dedicated DevOps staff.
Rootly's Support Options
Email Address
support@rootly.comDocumentation
https://docs.rootly.com/help-and-documentationRootly's Alternatives
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