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Rossum Works

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Software Status:Active

About Rossum Works

Rossum Works is a collaboration software from Rossum designed for effective and secure cooperation. It combines security management, manage operations, and collect data from the field so teams can work efficiently and responsibly. With over 20 years of use in the IT industry, Rossum Works supports organizations in handling operations, taking care of their brand, and solving tickets faster. This software aims to help businesses simplify their processes and improve overall productivity. Key capabilities: security management manage operations collect data from the field take care of the brand solve tickets faster Best for: teams that need effective collaboration tools to improve operational efficiency and ensure data security.

Rossum Works Details

Vendor
Rossum
Year Launched
1994
Location
Rossum Oy, Niemenkatu 73, 15210 Lahti, Finland
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Finnish
Users
Field Service Technicians, Field Service Managers, Dispatchers, Service Coordinators, Customer Support Representatives.
Industries Served
Field Service Management software by Rossum serves industries such as Manufacturing, Construction, Utilities, Telecommunications, and Transportation.
Tags
mobile workforce management, field service management, resource scheduling, job dispatch, field operations, real-time field data, mobile forms, task tracking, GPS task mapping, service order management.

Rossum Works's In-App Market Place

Does Rossum Works have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), CHF (Fr), SEK (kr), INR (₹)

Pros & Cons

  • Enables real-time visibility of mobile workforce performance and job progress across locations.
  • Offers a mobile-first field staff interface that supports job reporting, material usage and time tracking.
  • Flexible scheduling and resource allocation via calendar and map views supporting dynamic field service operations.
  • Supports linking field operations to back-office systems (financials, ordering) improving data flow and billing accuracy.
  • Custom dashboards and KPIs help management monitor utilisation and improve operational efficiency.
  • Mobile/field-force features may require adequate connectivity and training for field staff in remote areas.
  • Integration complexity may arise if legacy systems or non-standard back-office systems are used.
  • Some modules (e.g., property maintenance, subcontractor management) may need additional customisation or add-ons.
  • Localisation (currency, regulatory compliance) may be less developed in non-European markets compared to European focus.

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