SafeZone logo

SafeZone

by CriticalArc · Since 2012
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorCriticalArc
Year launched2012
StatusActive
LocationSydney, Australia
Countries servedGlobal
Languages1
Integrations2+
Free tierNO
Free trialNO
Contact salesYES

About SafeZone

SafeZone is a unified safety, security, and emergency management solution.

SafeZone by CriticalArc is a comprehensive, SaaS-based safety and security management platform designed for organizations to protect their people and streamline incident response. It replaces fragmented systems with a unified solution for safety, emergency management, and wellbeing. Key capabilities include real-time coordination with live visualization of incidents and responders, personal duress alarms via a mobile app or wearable, and robust mass communication tools. The platform is used across various industries, including higher education, healthcare, government, and enterprise, to protect students, lone workers, and international travelers. SafeZone provides detailed operational insights through analytics and heat maps to optimize security patrols and improve performance. While the website details features extensively, it does not publish pricing, requiring potential customers to request a demo for cost information. The platform is a cloud-based service with mobile apps for end-users and responders.

Pros & Cons

Pros
  • Provides a unified platform for safety, security, and emergency management.
  • Offers real-time situational awareness with live location tracking for both users and responders.
  • Supports lone workers and international travelers, extending duty of care beyond a single campus.
  • Features robust, multi-channel communication for mass and targeted notifications.
  • Enables data-driven insights with heat maps and incident replay for performance optimization.
Cons
  • Pricing is not publicly available and requires contacting the vendor for a demo.
  • The effectiveness of location tracking is dependent on user adoption of the mobile app.
  • Full capabilities, such as indoor positioning, require additional infrastructure like BLE beacons.

Features

Key features

Incident Coordination & Response

Provides live visualization of incidents, responders, and conditions to enhance situational awareness and cut response times.

Personal Safety Alarms

Users can call for emergency assistance, first aid, or help via a mobile app or wearable device, sharing their live location with responders.

Mass & Targeted Communications

Delivers flexible and robust notifications during major incidents, even when other systems fail.

Operational Insights & Analytics

Uses heat maps and incident replay to analyze trends, identify risks, and optimize team performance and patrols.

Lone Worker Protection

Extends duty of care to staff working alone, remotely, or out-of-hours with check-in timers and location monitoring.

International Travel Support

Safeguards users traveling internationally by verifying locations, providing risk warnings, and connecting them to local emergency services.

Unified Platform

Consolidates safety, emergency response, and wellbeing support into a single solution, reducing complexity and eliminating tool silos.

Additional features

Real-time Resource Visualization

Offers complete situational awareness of the location and availability of all security resources by role.

Indoor Positioning

Integrates with BLE beacon technology for accurate indoor location tracking of users and responders.

Incident Replay

Allows for second-by-second playback of incidents for training, feedback, and regulatory compliance.

Wearable Device Integration

Supports wearable panic buttons and Apple Watch for discreetly raising alerts.

Desktop Application

Provides a desktop version for command and control in addition to mobile apps.

Third-Party Integrations

Connects with external alarms and platforms to create a unified operational view.

Automated Workflows

Enables the creation of automated processes to streamline incident response.

Tip Reporting

Allows users to discreetly report tips or concerns through the application.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
Billing currencies

Interface languages

English

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